Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
Timeline
Generic

RUDRA PATEL

Waterloo,Canada

Summary

Computer Science student with hands-on experience in software development, data analysis, machine learning, and networking. Skilled in JavaScript, Python, C++, and full-stack development. Proficient in databases (MySQL, MongoDB), cloud computing (AWS), and software testing (Selenium, PyTest). Strong knowledge of agile methodologies and embedded systems. Seeking Summer 2025 co-op opportunities.

Overview

3
3
years of professional experience

Work History

Lead Cashier

Firehouse Subs
Cambridge, Ontario
09.2022 - Current
  • Customer Service: Managed checkout operations to ensure efficient and friendly service
  • Trained new cashiers to enhance team capability
  • Cash Handling: Accountable for daily cash transactions, maintaining accuracy and security in financial operations
  • Problem Resolution: Addressed customer complaints, ensuring swift resolution and maintaining high satisfaction levels
  • Recognition: Earned 'Employee of the Month' for exceptional performance and dedication to customer service.

IT Service Desk Analyst

ADRI IT SOLUTIONS
Vadodara, Gujarat
05.2022 - 08.2022
  • Technical Documentation & Bug Tracking: Recorded customer complaints and inquiries, enhancing technical documentation and improving bug resolution processes
  • Collaborative Issue Resolution: Worked with the IT team to resolve customer issues within established SLAs, enhancing problem-solving skills and technical knowledge
  • After-Hours Support: Participated in after-hours on-call rotation, managing urgent support needs and developing efficient emergency response capabilities.

Education

Bachelor of Computer Science (Honors) -

Conestoga College
04.2026

Diploma - Information Technology

Parul University
04.2022

Skills

  • Programming Languages: HTML, CSS, JavaScript, C, C, Python, C#, Java
  • Machine Learning & Data Analysis: Scikit-learn, Keras, Pandas, NumPy
  • Databases & Containerization: SQL, MySQL, MongoDB, Docker
  • Web Development & Design: React, Adobe XD, Figma, Wireframe Design
  • Version Control & Testing: GitHub, GitLab, Azure DevOps, Selenium, Locust, Ready API, PyTest
  • Software Engineering & Project Management: OOP, Design Patterns, Algorithms, Data Structures, Agile, SDLC
  • Cloud Computing & Network Security: AWS, Network Protocols, Firewalls, Data Encryption
  • Development Environments: Visual Studios, CLion, PyCharm, Eclipse, Visual Studio Code
  • Game Development: Unity3D, Blender, Unreal Engine
  • Additional Skills: Technical Reporting, Debugging, Troubleshooting, Probability and Statistics, Service Desk

Accomplishments

  • Stoxify: Built a stock prediction appusing Python and hosted it on AWS using Flask as the web framework. This system uses machine learning models like Gradient Boosting and Random Forest to predict stock prices by analyzing past market data. Data management is handled with the Pandas library, and the Scikit-learn library is utilized for training the prediction models. The app provides actionable buy or sell recommendations to aid users in making informed investment decisions.
  • Medinet+: Enhanced a hospital management systemthat supports multiple users simultaneously, focusing on optimizing client-server communication for better data handling and response times. Improved backend processes ensure the system's usability and reliability for all user types, from medical to administrative staff.
  • PocketPlanner: Developed a personal finance management app using PHP and MySQL to help users manage daily expenses and budgeting. Features robust user authenticationfor security and data protection, offering a user-friendly interface that allows for easy input of expenses and displays financial summaries through interactive charts and tables.

Activities

Google Developer Student Club (Winter 2023): Collaborated with peers to explore emerging technologies and participated in employer visits. Gained insights into industry best practices.
Orientation Volunteer – Conestoga College: Assisted new students during orientation sessions, helping them adapt to the college environment.
Game Jam Participation – Halloween-Themed Escape Room Project: Collaborated with a team to design and develop a Halloween-themed escape room game using Unity. Focused on creating engaging puzzles and a spooky atmosphere.
Google DevFest 2024: Attended AI-focused sessions, including talks on ethical innovation and generative AI by industry leaders. Networked with professionals and students.

Timeline

Lead Cashier

Firehouse Subs
09.2022 - Current

IT Service Desk Analyst

ADRI IT SOLUTIONS
05.2022 - 08.2022

Bachelor of Computer Science (Honors) -

Conestoga College

Diploma - Information Technology

Parul University
RUDRA PATEL