Rudolph Jackson
Sacramento
Summary
Cloud technology professional prepared to leverage extensive experience in cloud infrastructure support. Known for addressing and resolving technical challenges efficiently, contributing to system reliability. Focused on team collaboration and adaptability to meet evolving demands, with expertise in cloud platforms and customer service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lyft Driver
Lyft INC.
03.2019 - Current
- Arriving on time to pick customers up and dropping them off at their destinations in a timely manner
- Being professional and displaying five-star platinum customer service
- Achieved safe driving records by consistently following traffic rules and regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
Tester 1 Semiconductor Product Validator
UST Global (Intel)
02.2019 - 12.2024
- Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
- Collaborated with development teams to resolve defects and improve the overall stability of applications.
- Increased product reliability through continuous monitoring of production environments, identifying anomalies indicative of potential issues before they impact end users.
- Streamlined communication between QA and development teams, leading to more effective resolution of software issues.
- Identified critical bugs through thorough testing processes, enhancing overall product performance.
Machine Operator 2
DMV HQ
05.2016 - 01.2019
- Set up, adjust, operates and maintains a variety of machines such as mail metering machines with electronic accounting systems and interfacing electronic scales, and related mail room equipment
- Prepare, label and stage materials/envelopes required for processing daily work
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
Office assistant
DMV HQ
09.2009 - 05.2016
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
Education
AWS Certified Cloud Practitioner - Technology
AWS
08-2024
Technical Support Specialist -
MTI College
Sacramento, CA04.2021
High School Diploma -
Madison High School
Sacramento, CA06-2006
Skills
- IAM Policies
- IT infrastructure proficiency
- Cloud security
- Technical guidance
- Data analysis
- ETL trace
- Windows
- Computer repair
- Troubleshooting techniques
- Managing databases
- Software installation
- OS installation
- Data replication
- Ec2 instances
- Data migration
- GFX Benchmark
- Managing networks
- Cloud services
- Printer repair
- MySQL
- Data encryption
- Writing scripts
Certification
- AWS Cloud Practitioner 08/2024
Timeline
Lyft Driver
Lyft INC.
03.2019 - Current
Tester 1 Semiconductor Product Validator
UST Global (Intel)
02.2019 - 12.2024
Machine Operator 2
DMV HQ
05.2016 - 01.2019
Office assistant
DMV HQ
09.2009 - 05.2016
Technical Support Specialist -
MTI College
AWS Certified Cloud Practitioner - Technology
AWS
High School Diploma -
Madison High School
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