Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rudhrakumar Patel

Halifax,NS

Summary

Versatile professional with a track record of enhancing operational efficiency at Soul Foods Groups through expert staff training (hard skill) and exceptional verbal communication (soft skill). Achieved significant improvements in customer satisfaction and food safety standards, demonstrating a 20% reduction in food waste. Specializes in customer assistance and technical support, adept in software use and office administration.

Experienced with team management, customer service, and operational oversight. Utilizes strategic planning and conflict resolution to maintain smooth overnight operations. Strong understanding of team dynamics and staff motivation to drive productivity and ensure exceptional support.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Supervisor

Soul Foods Groups
03.2023 - 04.2024
  • Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
  • Improved food safety standards by implementing thorough training programs and regular inspections.
  • Kept costs under control by managing portions and minimizing food waste caused by overcooking.
  • Assessed staffing requirements regularly to ensure proper coverage during peak periods without compromising service quality or exceeding labor cost budgets.

Overnight Support Manager

Walmart
12.2022 - 04.2023
  • Reduced staff turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Unloaded trucks and used forklifts and pallet jacks to move product to correct areas within warehouse.
  • Managed conflict resolution among team members swiftly, promoting a cooperative work environment conducive to high productivity levels.
  • Managed organizational business systems and tools to support off-peak operations.

Electric Technician Associates

89 Heat & Electricity
06.2023 - 12.2024
  • Assisted in the design and installation of custom electrical systems tailored to client needs.
  • Enhanced team productivity, providing technical guidance and support to colleagues as needed.
  • Streamlined workflow by effectively organizing tools, materials, and documentation for each project.
  • Improved system efficiency by performing routine maintenance and upgrades on electrical equipment.

Insurance Customer Service Specialist

Foundever
04.2024 - 11.2024
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Educated clients on available insurance products, tailoring recommendations based on individual needs and goals.
  • Utilized CRM software to accurately document client interactions and track progress on outstanding issues.
  • Developed expertise in various lines of insurance products, offering knowledgeable guidance to customers seeking information on policies.

Assistant Supervisor, Human Resources

Reliable Cleaning Services
09.2023 - 11.2024

- Coordinated team schedules, delegated responsibilities, and ensured adherence to safety

protocols.

- Enhanced operational efficiency by implementing process improvements and resolving

on-site challenges.

- Maintained strong communication with clients to ensure satisfaction and service

excellence.

Administration Executive

Akshar Foods
02.2022 - 11.2022

Job Summary

The Administration Executive plays a pivotal role in managing and overseeing the restaurant’s administrative tasks to ensure smooth daily operations. This individual will handle a variety of responsibilities, including record-keeping, staff coordination, inventory management, and compliance with organizational policies.

Summary

The Administration Executive plays a pivotal role in managing and overseeing the restaurant’s administrative tasks to ensure smooth daily operations. This individual will handle a variety of responsibilities, including record-keeping, staff coordination, inventory management, and compliance with organizational policies.

Education

Diploma In Business - Accounting

Cambrian College of Applied Arts And Technology
Greater Sudbury, None
06.2024

Bachelor Of Commerce - Sales

DDIT
Nadiad India
03.2023

Skills

  • Customer assistance
  • Verbal and written communication
  • Staff training and development
  • Operations management
  • Skilled in software
  • Technical support expertise
  • Office administration

Languages

English
Full Professional

Certification

Electrical

Timeline

Insurance Customer Service Specialist

Foundever
04.2024 - 11.2024

Assistant Supervisor, Human Resources

Reliable Cleaning Services
09.2023 - 11.2024

Electric Technician Associates

89 Heat & Electricity
06.2023 - 12.2024

Food Supervisor

Soul Foods Groups
03.2023 - 04.2024

Overnight Support Manager

Walmart
12.2022 - 04.2023

Administration Executive

Akshar Foods
02.2022 - 11.2022

Diploma In Business - Accounting

Cambrian College of Applied Arts And Technology

Bachelor Of Commerce - Sales

DDIT
Rudhrakumar Patel