Ruchita Panchal
ETOBICOKE,Ontario
Summary
Highly skilled professional with expertise in advanced MS Excel, including pivot tables and macros. Demonstrates strong leadership and team management abilities, with a solid foundation in SAP and WMS. Proficient in data reporting tools and business intelligence basics, complemented by excellent analytical thinking. Adept at communication, conflict resolution, and problem-solving, with a keen eye for logistics coordination.
Overview
4
4
years of professional experience
Work history
Floor In-Charge
Tim Hortons
Toronto, Ontario
06.2023 - Current
- Led floor operations, managing staff performance, shift schedules, and service quality.
- Delivered staff training on equipment, safety protocols, and customer service standards.
- Supported stock management and ensured compliance with workplace safety.
- Took initiative in restocking shelves during downtime, enhancing product availability.
Warehouse Associate – Logistics & Data Support
Ecom logistics
Toronto, Ontario
06.2023 - 03.2025
- Utilized Warehouse Management Systems (WMS) and Excel for inventory control and work allocation.
- Streamlined order processing, improved workflow efficiency, and tracked attendance/payroll data.
- Collaborated on safety initiatives and incident investigation follow-ups.
- Initiated and supported process improvement strategies using data insights.
Inventory & Operations Assistant
Jal Digital System – India
Ahmedabad, India
03.2021 - 03.2022
- Managed vendor coordination, stock accuracy, and timely shipments.
- Introduced improvements in order fulfillment and documentation processes.
- Provided administrative support and developed reporting templates for stock movement.
Education
Certification – Project Management - management
Georgian College, Canada
Toronto, Ontario 2024 - 2025
Certification – Supply Chain Management - management
Georgian College, Canada – 2024
Toronto, Ontario 2023 - 2024
Bachelor of Business Administration (BBA) - management
Gujarat University, India – 2021
India 2018 - 2021
Skills
- Technical SkillsSoft
- SkillsAdvanced MS Excel (Pivot Tables, Macros)
- Leadership & Team ManagementSAP
- (basic)Communication & Conflict ResolutionWMS
- Data Reporting ToolsAnalytical
- ThinkingBusiness Intelligence (BI)
- BasicsTime Management & PrioritizationInventory
- Logistics CoordinationProblem Solving & Creativity
Accomplishments
- Data Cleanup & Workflow Efficiency Initiative at Ecom Logistics: Reduced order processing delays by 20% through Excel automation and WMS optimization.
- Team Collaboration & Mentorship at Tim Hortons: Mentored 4+ new staff, fostering productivity and team harmony during peak hours.
- DMAIC Process Improvement Project (Academic): Identified inefficiencies in a coffee machine operation and proposed data-driven enhancements using Six Sigma methodology.
Timeline
Floor In-Charge
Tim Hortons
06.2023 - Current
Warehouse Associate – Logistics & Data Support
Ecom logistics
06.2023 - 03.2025
Inventory & Operations Assistant
Jal Digital System – India
03.2021 - 03.2022
Certification – Project Management - management
Georgian College, Canada
2024 - 2025
Certification – Supply Chain Management - management
Georgian College, Canada – 2024
2023 - 2024
Bachelor of Business Administration (BBA) - management
Gujarat University, India – 2021
2018 - 2021
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