Ruchi Sharma

• Conducting client and employee supervision reviews for the order execution only platform and account opening processes.
• Participating in all regulatory audits and contributing to driving regulatory initiatives across various platforms.
• Assisting with developing appropriate and scalable policies and procedures, as well as providing day-to-day support and guidance to cross-functional teams.
• Educating and supporting personnel on compliance matters and promoting policy and procedure understanding, engagement, and application.
• Assisting in conducting effectiveness testing of supervision-related processes and controls to ensure proper risk mitigation for the business.
• Understanding how the firm's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Provide input to management on ways to streamline operational procedures and costs associated with licensing, compliance administration and applicable systems.
• Maintained up-to-date knowledge of current and emerging compliance regulations.

· Proficiently assess members' financial objectives, risk tolerance, and unique needs to provide tailored advice

· Effectively create holistic financial strategies that encompass investment, lending, protection, and omni-channel day to day banking

· Facilitate referrals to trusted partners and ensure a smooth transition of the member while maintaining trust

· Responsible for retention and growth of our segment of highest value members across all lines of business

· Has a solid understanding of registered products including tax implications and is comfortable developing strategies for term deposits to balance members needs for liquidity and desired returns

· Proven understanding of investments including experience selling mutual funds and developing holistic financial plans

· Proven ability to comprehend and produce technical documents

· Experience with working with various stakeholders within an organization - including management

· Provide tailor-made financial planning advice and help clients reach their goals, using our unparalleled array of investment (Mutual fund, GICs) and, credit solutions (LOC, HELOC, Mortgage) and everyday banking solutions (Estate, POA, Credit card, Digital enablement)

· Engaging customers in the 'Where You Are at Money Chat' to help your customer to save, grow, protect, and improve their financial well-being

· Cultivate relationships with service partners and local markets to optimize business opportunities and referrals (Insurance, Annuity, Construction mortgage)

· Actively maintain and expand your portfolio of clients using value-based relationship management practices, achieving performance targets

· Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements

· Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs-based sales environment.