Ruchi Sanghi
Toronto,ON
Summary
Seasoned expert in managing and executing large-scale technology projects across Finance, Telecom, and Healthcare sectors. Proficient in information management, data visualization, and analytics, delivering data-driven solutions that enhance business value. Proven track record in leading high-performing teams and cross teams' collaboration to achieve measurable results.
Overview
17
17
years of professional experience
3
3
Certifications
Work History
Manager – Global Consulting, Strategy Analytics
Deloitte
01.2024 - Current
- Leading the Global Deal Desk to activate engineering initiatives across executive member firms and offering portfolios, aligning global stakeholders around strategic priorities.
- Drives generation and capture of demand signals for delivery centers, enabling more informed capacity planning and resource allocation decisions.
- Tracking global sales performance and pipeline for key Offerings, Industry, Member Firms providing visibility into trends, and supporting strategy and analytics needs.
- Delivering actionable data insights and recommendations to senior leaders, informing decision-making on global deals, pricing, and portfolio strategies.
- Managing relationships with global stakeholders across regions and functions, ensuring coordination, transparency, and alignment on deal strategies and execution.
- Build and maintain a central GDE qualifications repository, improving access to global credentials, and supporting bid, proposal, and go-to-market activities.
Manager – Data & Analytics
Deloitte
06.2017 - 01.2024
- Partnered with business stakeholders to translate ambiguous business problems into clear, measurable analytical objectives and problem statements
- Led end-to-end analytics projects, from initial problem definition and scoping through data analysis, insight generation, and delivery of actionable recommendations
- Led the IFRS17 project, managing a cross-functional team of SAS developers, actuaries, and accountants, and coordinating closely with the SAS vendor
- Developed a migration tool to convert SAS scripts to cloud-based solutions (PySpark, Scala, Python, SQL) using Python, supporting modernization of analytics workflows
- Designed & Implemented data deduplication solution using Big Data Platform for a Base Population of 44 Million using Hive, Spark-Scala, Hive
- Developed web based API’s for a client to meet regulatory compliance issues for Pharma Industry Social Media Data using Python
- Mentor and develop analysts through code reviews, feedback, and structured upskilling plans
- Designed and maintained scalable reporting frameworks, dashboards, and KPI scorecards for leadership decision-making
- Communicated data-driven insights via compelling narratives and visuals
- Project Management, Mentoring, Coaching, Hiring, Stakeholder Management, Estimations.
Manager – Global Analytics
RBS
03.2012 - 06.2017
- Channel Analytics for Retail Banking Business - Delivered actionable insights for the Bank's distribution network by adopting a customer-centric approach.
- Channel migration: Drove customers to identify opportunities, provided analytical support for designing solutions, and drove implementation of the solutions through the trigger program.
- Customer Experience: Identified drivers of satisfaction in different customer segments; evaluating and quantifying the impact of various initiatives on Customer Satisfaction Metrics (NPS), and complaints analysis.
- Private Banking: Drove the contact strategy, inward and outward population migrations, CRM for the affluent segment, customer analytics.
- Developed MI and Dashboard using Visual Analytics and Excel.
- Project Management, Incident Management, Scheduler Management, Campaign Reporting, analyzing and investigating the cause of data variance, strong stakeholder management, coaching and mentoring, and hiring for the open positions in the team.
Sr. Business Analyst
Ameriprise Financial Pvt. Limited
01.2009 - 03.2012
- Accessed multiple data sources.
- Monthly, quarterly, and annual reporting for all lines of business.
- Provided data analysis and insights.
- Campaign management and reporting.
- Completed documentation for DSD reporting.
- Worked as the owner of Lotus Notes databases.
- Regularly published reports for Lotus Notes databases.
- Conducted new hire training for new hires on Lotus Notes and MS Excel.
- Project Management, Training, and Database Management.
- Responsible for handling any Lotus Notes database issues, accessing multiple data sources.
- Automated various reports using VBA.
- Solution Environment: SAS, MS Office VBA, Lotus Notes, UNIX
- Highlights: Got Extra Mile Award for saving $30,000 > to recognize thought leadership and innovation exhibited by identifying savings in Mainframe Usage and decommission/archival of Lotus Notes Databases.
- Designed, created Time Tracking Tool and trained whole AIM on it (across all locations). Solved all technical issues, did all the required changes and maintained daily backup and created weekly report. In addition, posted daily report as data backup.
- Automated AIM Idea Center Reporting Structure in Lotus Notes via Using MS Access and VBA.
- Created Excel Macro to compare any Excel spreadsheets.
Education
B.COM (H) - Commerce
Delhi University
04-2002
Diploma - Software Technology
CMC Limited
IndiaSkills
- Data analysis
- Stakeholder management
- Project management
- Cloud-based solutions
- Problem solving
- Cross-functional collaboration
- Coaching and mentoring
- Automation
- SQL
- Power BI, Tableau
- SAS
- API development
- Business intelligence
- Reporting
Personal Information
- Date of Birth: 07/06/82
- Marital Status: Married
Languages
- English
- Hindi
Certification
SAS Enterprise Guide
Timeline
Manager – Global Consulting, Strategy Analytics
Deloitte
01.2024 - Current
Manager – Data & Analytics
Deloitte
06.2017 - 01.2024
Manager – Global Analytics
RBS
03.2012 - 06.2017
Sr. Business Analyst
Ameriprise Financial Pvt. Limited
01.2009 - 03.2012
B.COM (H) - Commerce
Delhi University
Diploma - Software Technology
CMC Limited