Detail-oriented Executive Accountant with proven expertise in Excel analysis and account reconciliation. Demonstrated ability to enhance customer satisfaction through effective communication and problem-solving.
Overview
4
4
years of professional experience
Work History
Executive Accountant
Manba Finance
Ahmedabad, Gujarat
08.2022 - 10.2024
Organized monthly closing process by ensuring that all transactions are properly accounted for in a timely manner.
Reported monthly performance metrics for multiple entities within the organization.
Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
Prepared monthly financial statements and reports for management review.+
Cross-trained employees, enabling completion of priority tasks during personnel absences.
Trained new staff on accounting software and company procedures effectively.
Customer Relationship Manager
Kiran motor
Ahmedabad, Gujarat
02.2021 - 01.2022
Developed strong relationships with clients to enhance customer loyalty and satisfaction.
Collaborated with sales teams to understand customer needs and provide tailored solutions.
Resolved customer complaints in a timely manner.
Conducted market research to identify new business opportunities.
Developed strategies to improve customer service processes.
Provided technical support for customers when needed.