Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruchi Patel

Pickering

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Laboratory Technician - Team Lead

QBD LABS
05.2021 - Current
  • Supervising and coordinating the work of a team of lab technicians to ensure smooth operations.
  • Assigning tasks, setting priorities, and managing the team’s workflow to meet deadlines.
  • Training new lab technicians and providing ongoing guidance to enhance their skills and performance.
  • Overseeing quality control processes and ensuring accurate and reliable test results.
  • Collaborating with other departments to ensure efficient communication and coordination.
  • Maintaining and calibrating lab equipment to ensure accurate measurements and results.
  • Troubleshooting equipment issues and ensuring they are resolved promptly.
  • Implementing safety protocols and maintaining a safe working environment for the team.
  • Keeping accurate records of tests, procedures, and results.
  • Staying updated with industry trends, new technologies, and best practices in laboratory testing.

Sales Representative

Surati Sweet Mart
02.2020 - 04.2021
  • Greeting and assisting customers, providing information about products and services.
  • Handling customer inquiries, addressing their needs, and ensuring a positive shopping experience.
  • Promoting and upselling products to increase sales and meet targets.
  • Arranging and displaying merchandise in an attractive and organized manner.
  • Processing customer orders, payments, and transactions accurately.
  • Monitoring and maintaining inventory levels to ensure product availability.
  • Collaborating with team members to achieve sales goals and maintain a cohesive work environment.
  • Keeping the store area clean and organized to create an inviting atmosphere.
  • Learning about the products offered to effectively communicate their features and benefits to customers.
  • Resolving customer complaints or concerns professionally and promptly.

Sales Manager

D Mart Supermarket
11.2018 - 12.2019
  • Leading and managing the sales team to achieve sales targets and objectives.
  • Developing and implementing sales strategies to drive revenue growth.
  • Monitoring market trends and competitor activities to identify opportunities and challenges.
  • Recruiting, training, and coaching sales staff to enhance their performance.
  • Establishing and maintaining relationships with key clients and partners.
  • Analyzing sales data to track performance and make informed decisions.
  • Collaborating with other departments to ensure smooth operations and customer satisfaction.
  • Conducting regular performance reviews and providing constructive feedback to the sales team.
  • Preparing sales reports and forecasts for management.
  • Identifying areas for process improvement and implementing efficient sales processes.

Sales Associate

D-Mart Shopping Centre
04.2018 - 08.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Advanced Diploma - Applied Technology - Biotechnology

Centennial College of Applied Arts And Technology
Scarborough, ON
04.2020

Bachelor of Science - Microbiology

J N J COLLEGE OF SCIENCE
GUJARAT, INDIA
05.2018

Skills

  • Strong communication abilities
  • ability to lead a team
  • analytical knowledge
  • time management
  • problem solving
  • presentation skills
  • interpersonal skills
  • Adaptability

Timeline

Laboratory Technician - Team Lead

QBD LABS
05.2021 - Current

Sales Representative

Surati Sweet Mart
02.2020 - 04.2021

Sales Manager

D Mart Supermarket
11.2018 - 12.2019

Sales Associate

D-Mart Shopping Centre
04.2018 - 08.2018

Advanced Diploma - Applied Technology - Biotechnology

Centennial College of Applied Arts And Technology

Bachelor of Science - Microbiology

J N J COLLEGE OF SCIENCE

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Ruchi Patel