Summary
Overview
Work History
Education
Skills
Timeline
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Ruchi Pardeshi

Summary

Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.

Overview

6
6
years of professional experience

Work History

Travel Executive - Sales and Operations

SVA Holidays
10.2022 - 10.2023
  • Increased customer satisfaction by tailoring travel packages to individual preferences and needs.
  • Streamlined booking processes for improved efficiency and reduced wait times.
  • Negotiated with vendors to secure the best deals on accommodations, transportation, and activities for clients.
  • Developed strong relationships with clients, resulting in repeat business and referrals.

Leisure Travel Consultant

Pangea Travel
04.2022 - 08.2022
  • Conducted thorough research on destinations, accommodations, activities, and transportation options to provide comprehensive travel proposals.
  • Provided exceptional customer service at all times while ensuring compliance with safety regulations.
  • Researched and created memorable and exquisite travel itineraries for high- level clients, celebrities, politicians and business executives.

Travel Sales Executive

Travelxp
10.2021 - 04.2022
  • Proactively identified new target markets for travel products and services.
  • Collaborated with clients to create customized itineraries based on their individual preferences and budgets.
  • Stayed up-to-date on industry trends, enabling the provision of informed advice to potential travelers.

Travel Executive Intern

SVA Holidays
04.2021 - 06.2021
  • Produced content for websites and social media channels to enhance brand visibility
  • Created presentations outlining proposed itineraries for clients prior to booking a trip.

Travel Operations Intern

Mercury Travels
11.2017 - 12.2017
  • Designing travel brochures and content for marketing.
  • Participated in brainstorming sessions to assist in formation of operational plans.

MICE Intern

SOTC (Thomas Cook)
06.2017 - 07.2017
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Developed strong organizational and time management skills by completing multiple tasks simultaneously.
  • Visa form filling for Corporate groups

Education

Diploma - International Business Management

Seneca College
Toronto
08.2024

Masters - Travel And Tourism Management

University of Mumbai
Mumbai
12.2021

B.Voc - Travel And Tourism Management

Jai Hind College
Mumbai
07.2019

Skills

  • Public Speaking
  • Decision Making
  • Itinerary Planning
  • Product Knowledge
  • Upselling Techniques
  • Strong Communication
  • Time Management

Timeline

Travel Executive - Sales and Operations

SVA Holidays
10.2022 - 10.2023

Leisure Travel Consultant

Pangea Travel
04.2022 - 08.2022

Travel Sales Executive

Travelxp
10.2021 - 04.2022

Travel Executive Intern

SVA Holidays
04.2021 - 06.2021

Travel Operations Intern

Mercury Travels
11.2017 - 12.2017

MICE Intern

SOTC (Thomas Cook)
06.2017 - 07.2017

Diploma - International Business Management

Seneca College

Masters - Travel And Tourism Management

University of Mumbai

B.Voc - Travel And Tourism Management

Jai Hind College

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Ruchi Pardeshi