Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Ruchi Agarwal

Winnipeg

Summary

Experienced HR professional with over 15 years of expertise in managing employee relations, labour relations in unionized environments, compliance, and strategic business advisement. Adept at handling complex employee issues, including progressive discipline, terminations, safety violations, and workplace investigations. Proven track record in providing strategic HR support to senior leaders, fostering a high-performing culture, and driving organizational success. Seeking to leverage extensive HR expertise to contribute to the success of a dynamic organization. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

11
11
years of professional experience

Work History

Manager - HR

Portage la Prairie School Division
01.2023 - 01.2024
  • Addressed employee related issues in accordance with employment laws and organizational values
  • Resolved complex employee complaints with cross-functional teams
  • Provided guidance on performance management and policy interpretation
  • Conducted workplace investigations and maintained accurate records
  • Managed human capital needs, job postings, and staffing activity reports
  • Interpreted labour legislation and advised on collective agreements.

Sr. Manager - HR

ARCHER Transnational Systems LLC
07.2022 - 12.2022
  • Developed and established strategic HR partnerships, enhancing organizational HR responsiveness
  • Created HR programs aligned with business strategies and legal compliance
  • Led recruitment strategies and managed HR reporting requirements
  • Key contributor to corporate HR interventions for performance management and employee engagement
  • Ensured compliance with health, safety, and legal regulations
  • Consistently made data-driven recommendations, leveraging insights from employee feedback and performance metrics to drive continuous improvement initiatives
  • Conducted termination proceedings in strict accordance with company policy and employment law, ensuring fair and compliant processes while minimizing potential legal risks.

Manager - HR

Munjal Auto Limited
12.2018 - 06.2022
  • Managed overall HR functions for a new plant with 1700 employees
  • Designed and implemented employee engagement programs to retain talent and boost morale
  • Developed and executed talent acquisition strategies, including collaboration with recruitment consultants
  • Created and maintained talent management processes from induction to separation
  • Led the implementation of attendance and payroll software, enhancing operational efficiency
  • Facilitated succession planning, creating a robust talent pipeline
  • Provided coaching to senior management on performance management systems
  • Oversaw training and development initiatives, including behavioural and soft skills training
  • Implemented proactive industrial relations practices, reducing day-to-day incidents
  • Conducted manpower budgeting and organizational development activities.

Sr. Manager - HR

Mercedes Benz (Landmark Cars)
02.2016 - 11.2018
  • Oversaw HR functions for 4 regional offices with 300 employees
  • Designed recruitment strategies and implemented employee-oriented benefits
  • Developed competency frameworks and led recruitment strategies
  • Organized training plans and conducted soft skills and behavioural training sessions
  • Achieved 100% in Employee Satisfaction Survey by Mercedes Benz India Limited in 2017
  • Awarded Best Employee Engagement Award in 2017 and Best Place to Work Award in 2016 and 2017.

Manager - HR

Pensol Industries
12.2012 - 12.2015
  • Implemented HR management strategies and standardized HR policies
  • Established grievance management programs and improved staff retention
  • Developed performance appraisal programs and supported business development efforts
  • Managed plant-level activities and worker-related issues
  • Coached leaders through progressive discipline, safety violations, and performance issues, contributing to a 30% decrease in attrition rate.

Education

Certified Design Thinking Practitioner -

HR Milestone Forum
01.2020

Master of Business Administration (MBA) -

Sikkim Manipal University
01.2012

Bachelor of Commerce (B.Com) -

Maharaja Sayajirao University
01.2009

Skills

  • Employee Engagement
  • Employee relations
  • Strategic HR Planning
  • Talent Management
  • Performance Management
  • Training & Development
  • Compensation Management
  • Labor Relations in Unionized Environments
  • Data Analysis and Reporting

Accomplishments

  • Digital Transformation: Led the transition to paperless operations, cutting job time by 40% and reducing paperwork by 60%
  • Enhanced Communication: Utilized HR software to improve communication by 75%, boosting employee relations and strategic initiatives.
  • Efficient Onboarding: Successfully onboarded 360 staff within 5 months, ensuring swift integration at all levels.
  • Streamlined Systems: Implemented attendance and payroll software for 1700 employees, optimizing administrative processes.
  • High Employee Satisfaction: Achieved a consistent median score of 5 in Employee Satisfaction Surveys over two years.
  • Award-winning Workplace: Recognized as Best Employer Engagement and Best Place to Work for two consecutive years.
  • Reduced Attrition: Implemented standardized HR policies, reducing attrition rates by 15% across regions.
  • Strategic HR Leadership: Designed and implemented HR processes for a Greenfield project, aligning policies with organizational goals.
  • Cost Savings: Developed an integration program that reduced travel costs by 30%, enhancing operational efficiency.

Timeline

Manager - HR

Portage la Prairie School Division
01.2023 - 01.2024

Sr. Manager - HR

ARCHER Transnational Systems LLC
07.2022 - 12.2022

Manager - HR

Munjal Auto Limited
12.2018 - 06.2022

Sr. Manager - HR

Mercedes Benz (Landmark Cars)
02.2016 - 11.2018

Manager - HR

Pensol Industries
12.2012 - 12.2015

Certified Design Thinking Practitioner -

HR Milestone Forum

Master of Business Administration (MBA) -

Sikkim Manipal University

Bachelor of Commerce (B.Com) -

Maharaja Sayajirao University
Ruchi Agarwal