Ruby Rose Wagner
Los Gatos
Summary
Dynamic Floor Manager with proven expertise at Summit Store Inc., excelling in team leadership and operational efficiency. Enhanced customer satisfaction through effective training and inventory management, ensuring a well-organized environment. Recognized for fostering a collaborative team culture that drives performance and maintains high standards of service.
Overview
2026
2026
years of professional experience
Work History
Floor Manager
Summit Store Inc.
02.2014 - Current
- Assisted in managing daily operations to ensure smooth workflow and customer satisfaction.
- Supported team members by providing training on safety protocols and operational procedures.
- Collaborated with staff to maintain cleanliness and organization of the work environment.
- Monitored inventory levels, reporting discrepancies to management for timely replenishment.
Professional Pet Sitter
Self
2011 - Current
- Managed daily pet care routines, ensuring safety and comfort for diverse animals.
- Administered medications and dietary requirements tailored to individual pet needs.
- Provided regular updates to pet owners, fostering trust and communication.
- Developed customized activity plans to enhance pet well-being and engagement.
- Implemented efficient scheduling systems to optimize service delivery for clients.
- Developed strong relationships with clients, leading to numerous referrals and repeat business.
- Conducted initial consultations with potential clients to assess their specific needs and preferences.
- Handled emergency situations calmly and professionally while coordinating appropriate veterinary care when necessary.
Education
High School Diploma -
Los Gatos High School
Los Gatos, CASkills
- Team leadership
- Customer service
- Inventory management
- Operational efficiency
- Floor management
Timeline
Floor Manager
Summit Store Inc.
02.2014 - Current
Professional Pet Sitter
Self
2011 - Current
High School Diploma -
Los Gatos High School