RUBYLENE MAGSAKAY
Medical Receptionist
Calgary,AB
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using appointment scheduling system to manage over 200 patients weekly. Organized and accurate in managing patient flow. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 2 years.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Medical Receptionist
Panorama Physiotherapy and Chiropractic Clinic
Calgary, Alberta
06.2022 - 09.2022
- Ensuring optimal patient care through friendly, enthusiastic, and professional service with all patients and team members
- Coordinate a detailed and accurate intake of information on the patient’s first visit to the clinic
- Scheduling and confirming appointments for patients in a professional manner
- Maintaining confidentiality of all health professionals, staff, and patient information
- Submitting direct insurance claim and processing the payment of the patient
- Assisting physiotherapists with client care on daily activities
- Responding to patient’s inquiry in person or by phone.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Checked patient insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
Dietary Aide
Edgemont Retirement Residence
Calgary, Alberta
01.2020 - 11.2021
- Assisting in the training of nutrition services or department staff and students.
- Distributed food during busy peak periods to drive customer satisfaction.
- Arranged tray and or table settings with proper tableware, condiments and tray card.
- Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Delivering food to patients in their rooms or a dining hall
- Serving meals, ensuring food safety and hygiene procedures are always followed
- Served meals to residents in accordance with established schedules and dietary procedures.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
Unit Clerk (Practicum)
Women’s Health Centre
Calgary, Alberta
09.2020 - 09.2020
- Answering phones, greeting, and registering patients
- Initiating forms, creating billings, and collecting payment
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Escorting patients to the exam room and preparing patients for physician.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Dietary Aide
Evanston Grand Village
Calgary, Alberta
10.2019 - 01.2020
- Assisting in the training of nutrition services or department staff and students
- Assembling food items and meals for patients in accordance with set menus and portion standards
- Delivering food to patients in their rooms or a dining hall
- Serving meals, ensuring food safety and hygiene procedures are always followed.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Added food items, beverages and utensils to trays and immediately delivered to correct rooms.
- Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows.
Education
Medical Office Assistant And Unit Clerk -
Southern Alberta Institute of Technology
01.2020 - 02.2021
Bachelor of Science - Computer Science
Central Colleges of The Philippines
Quezon City, Philippines 01.1990 - 01.1995
Skills
Insurance claims
Timeline
Medical Receptionist
Panorama Physiotherapy and Chiropractic Clinic
06.2022 - 09.2022
Unit Clerk (Practicum)
Women’s Health Centre
09.2020 - 09.2020
Medical Office Assistant And Unit Clerk -
Southern Alberta Institute of Technology
01.2020 - 02.2021
Dietary Aide
Edgemont Retirement Residence
01.2020 - 11.2021
Dietary Aide
Evanston Grand Village
10.2019 - 01.2020
Bachelor of Science - Computer Science
Central Colleges of The Philippines
01.1990 - 01.1995
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