Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Ruby Beach

Burnaby,BC

Summary

Enthusiastic young professional with extensive experience building meaningful connections with children and adults. Eager to leverage exceptional communication and interpersonal skills in a professional setting upon graduation with my Bachelor's in Criminology. Capable of quickly memorizing product details, building rapport, and fostering strong relationships in my community.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Tap and Barrel Brentwood
Burnaby, British Columbia
03.2024 - Current
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Took orders from customers accurately and in a timely manner.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Office management responsibilities include data entry and cash handling.

Behavioural Interventionist

Private Family
Burnaby , BC
01.2024 - Current
  • Conflict resolution for sibling dynamics.
  • Encourage independent practice of life skills, including preparation for school.
  • Support for children with pathelogical demand avoidance

Childcare Provider

Freelance
07.2021 - Current
  • Developed positive relationships with families by communicating regularly about their child's development.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.

Customer Service Representative

Panago Customer Contact Centre
New Westminster, British Columbia
08.2018 - 04.2024
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Supported sales team members in driving growth and development.
  • Engaged in customer conversation to understand needs, resolve issues and answer product questions.
  • Offer compensation for unsatisfied customers following company policies to enhance customer retention.

Education

Bachelor of Arts - Criminology

Simon Fraser University
Burnaby, BC
06-2025

Skills

  • Analytical thinking
  • Multitasking capacity
  • Verbal and written communication
  • Teamwork and collaboration
  • Customer service
  • Conflict resolution
  • Relationship building

Affiliations

  • Volleyball and recreational sports
  • Gym, yoga, and active lifestyle

Certification

  • CPR Level C and AED Certification
  • Serving It Right

Timeline

Server

Tap and Barrel Brentwood
03.2024 - Current

Behavioural Interventionist

Private Family
01.2024 - Current

Childcare Provider

Freelance
07.2021 - Current

Customer Service Representative

Panago Customer Contact Centre
08.2018 - 04.2024

Bachelor of Arts - Criminology

Simon Fraser University

Similar Profiles

CREATE PROFILE
Ruby Beach