Ruby Ann Galang
Toronto,ON
Summary
Dynamic and results-driven professional with a diverse background in business operations, education, and cruise administration. Proven leader and effective communicator, adept at small business operations and strategic planning. As a Business Owner, conducted regular inventory checks and coordinated with suppliers to replenish and update stocks. As a High School Teacher, fostered a culture of discovery and learning, leveraging strong planning skills to create engaging educational experiences. As a Cruise Administration Officer, managed ship publications, and maintained onboard library, ensuring a well-organized and up-to-date collection of books and resources for passengers.
Overview
18
18
years of professional experience
Work History
Small Business Owner
Driptea Jaen
07.2020 - 04.2024
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
High School Teacher
General De Jesus College
06.2018 - 07.2020
- Established a positive classroom environment by setting clear expectations and fostering open communication between students and teachers.
- Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
- Taught research skills and principles to high school students using real-world, application-based examples to maximize learning opportunities.
Cruise Administration Officer
Fred Olsen Cruise Lines
07.2006 - 01.2013
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Printed the ships' daily newsletter and newspaper, and other information materials for the passengers in a timely manner.
- Managed the ship's multimedia system i.e. Interactive Television (FOi).
- Maintained the onboard library, ensuring a well-organized and up-to date collection of books and resources for passengers.
- Aided colleagues, managers, and passengers through regular communication and assistance.
Education
Diploma in HTM- Hotel & Restaurant Management - Hospitality Management
Seneca College
Toronto, ON04.2026
Bachelor of Education - Education
Wesleyan University of The Philippines
Nueva Ecija, Philippines04.2018
Bachelor of Arts - Communication Research
University of The Philippines
Diliman, Quezon City, Philippines04.2001
Skills
- Effective Communicator
- Educational Planning
- Customer Service
- Inventory Management
- Library Management
- Business marketing
Languages
English
Full Professional
Filipino
Native or Bilingual
Additional Information
Full Time Student with Valid Working Permit
Academic IELTS Overall Score Band 8.0, CEFR Level C1
Timeline
Small Business Owner
Driptea Jaen
07.2020 - 04.2024
High School Teacher
General De Jesus College
06.2018 - 07.2020
Cruise Administration Officer
Fred Olsen Cruise Lines
07.2006 - 01.2013
Diploma in HTM- Hotel & Restaurant Management - Hospitality Management
Seneca College
Bachelor of Education - Education
Wesleyan University of The Philippines
Bachelor of Arts - Communication Research
University of The Philippines
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