Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ruby Rusk-Zavala

Oroville

Summary

Compassionate Medical Assistant with extensive experience at Oroville Hospital, skilled in patient care coordination and clinical documentation. Proven ability to enhance patient trust through effective communication and maintain HIPAA compliance. Recognized for optimizing appointment scheduling processes, ensuring seamless care deliverywhile fostering a supportive environment for patients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Assistant

Oroville Hospital Post Acute Center
05.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Implemented care and efficiency improvements to support and enhance office operations.

Preschool Teacher's Assistant

Havens Court
08.2023 - 08.2024
  • Mentored new teaching assistants joining the team by offering guidance on best practices within our specific classroom setting.
  • Contributed to a safe and inclusive learning environment by closely monitoring student behavior and addressing concerns promptly.
  • Nurtured a love for reading among students by regularly sharing age-appropriate literature selections during storytime sessions.
  • Organized engaging circle time sessions that included songs, movement activities, collaborative games for strengthening social skills.
  • Maintained regular communication with parents regarding students'' achievements, challenges, and progress.
  • Participated actively in professional development opportunities such as workshops or conferences to stay current on early childhood education trends.
  • Served as an empathetic listener when comforting upset or frustrated children while fostering resilience in handling challenging situations.

Family Support Specialist

South Side Community Center
01.2023 - 04.2024
  • Enhanced family well-being by providing comprehensive support services and resources.
  • Assisted families in navigating complex social service systems to access needed supports and benefits.
  • Conducted regular home visits to assess family progress and adjust support plans as needed.
  • Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
  • Improved family dynamics by offering guidance on parenting strategies, communication techniques, and conflict resolution skills.
  • Strengthened families'' social networks through referrals to community programs that encourage peer support or mentorship.
  • Established trusting relationships with clients, fostering a supportive environment conducive to growth and change.
  • Connected families with appropriate community resources for financial, emotional, and educational assistance.
  • Collaborated with multidisciplinary teams to ensure coordinated care and services for families in need.
  • Advocated for families within various organizations, ensuring their voices were heard and needs were met.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Promoted community integration by providing extensive physical, emotional and social support.

ASP Coordinator

Havens Court
01.2023 - 03.2024
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
  • Reduced expenses for office supplies by negotiating contracts with suppliers, achieving cost savings without compromising on quality.
  • Managed vendor relationships to secure best quality of services and products for organizational needs.
  • Conducted comprehensive market research to inform strategic planning.

Server

Roundtable
07.2019 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Diploma -

Las Plumas
Oroville, CA
06.2022

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • Direct patient care
  • Clinical documentation
  • Data entry
  • Reliable team player
  • Compassionate
  • CPR
  • Immunization administration
  • Appointment setting
  • Medical records management
  • Patient care coordination
  • Adaptable
  • Simple dressings
  • Reliable transportation
  • Conflict resolution
  • Family education
  • Hospice care
  • pH testing

Certification

FOOD HANDLERS

BLS

MANDATED REPORTER

Timeline

Medical Assistant

Oroville Hospital Post Acute Center
05.2024 - Current

Preschool Teacher's Assistant

Havens Court
08.2023 - 08.2024

Family Support Specialist

South Side Community Center
01.2023 - 04.2024

ASP Coordinator

Havens Court
01.2023 - 03.2024

Server

Roundtable
07.2019 - 08.2023

Diploma -

Las Plumas

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