Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Why Here?
Timeline
Generic
Ruby Rivas

Ruby Rivas

Santa Cruz

Summary

Hardworking and adaptable professional with experience in both high-volume food service and in-home childcare, while simultaneously completing online schooling—managing a 7-day-a-week schedule with discipline and reliability. Proven ability to deliver excellent customer service and clear communication in fast-paced, people-focused roles. At Togo’s Sandwiches, thrived under pressure by managing the line and register solo while maintaining positive guest interactions. As a full-time nanny, built strong, long-term relationships with families through consistency and trust. A long-time admirer and diner at Shadowbrook, I’ve always appreciated the warm, quirky charm of the staff and the welcoming atmosphere—and am eager to bring that same energy and dedication to the team.

Overview

2
2
years of professional experience
1
1
Certification

Work History

In-Home Nanny

Natalie LaCorte
Hollister
06.2023 - 09.2024
  • Provided dedicated childcare support for 10-hour shifts, 4 to 6 days a week—demonstrating strong stamina, time management, and commitment to consistent care.
  • Built and maintained close, trusting relationships with both children and parents through clear communication, emotional attentiveness, and a nurturing presence.
  • Effectively managed daily routines including meals, naps, activities, and transportation, while also supporting household responsibilities as needed.
  • Adapted to the family’s changing needs while maintaining structure and stability in the children’s daily lives.
  • Recognized for professionalism, reliability, and the ability to integrate seamlessly into the family’s routine and values.

Sandwich Artist

Togo's Sandwiches
Hollister
12.2022 - 04.2024
  • Provided fast, friendly service in the highest-earning Togo's location nationwide, thriving in a high-pressure, fast-paced environment.
  • Managed the sandwich line independently during peak hours—preparing orders, handling transactions, and engaging customers, often simultaneously.
  • Built strong rapport with guests by maintaining friendly, consistent communication and personalized service throughout their visit.
  • Maintained a clean and organized work area, restocked supplies efficiently, and upheld all health and safety standards.
  • Recognized for multitasking, teamwork, and the ability to stay calm and professional under pressure—skills directly transferable to high-volume restaurant service roles.

Education

Bachelor of Arts -

Uc Santa Cruz
Santa Cruz, CA
06-2028

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Effective communication
  • Strong work ethic
  • Professionalism and discretion

Affiliations

GPA: 4.12 (Weighted)

  • Served in student leadership all 4 years, actively contributing to school spirit, event planning, and peer engagement.
  • Held officer positions in four student-led clubs:
    Feminist Club – Advocated for gender equity and organized awareness events.
    Environmental Club – Promoted sustainability initiatives and campus clean-ups.
    Rally Club – Led spirit activities, rallies, and student engagement projects.
    Safe Place Club – Fostered an inclusive, safe environment for all students.
  • Demonstrated exceptional time management and commitment, successfully balancing rigorous academics, leadership responsibilities, and extracurriculars.

Accomplishments

  • Earned 3 Officer Awards in recognition of outstanding leadership, initiative, and community involvement.

Certification

  • Food Handlers Certifications

Languages

English
Native/ Bilingual

Why Here?

  • As a long-time guest and genuine fan of Shadowbrook, I’ve made it a go-to spot for every special occasion I could—from celebrations to casual nights out—drawn in by the incredible atmosphere and the friendly, welcoming staff. I’ve always admired how the team creates such a unique and memorable dining experience, and I would love the opportunity to be part of that environment. With a strong background in customer service, communication, and a passion for hospitality, I’m confident I would be a natural fit on the Shadowbrook team and contribute to the warm, upbeat energy that makes it so special.

Timeline

In-Home Nanny

Natalie LaCorte
06.2023 - 09.2024

Sandwich Artist

Togo's Sandwiches
12.2022 - 04.2024

Bachelor of Arts -

Uc Santa Cruz
Ruby Rivas