Ruby Ochoa
Harbor City
Summary
Motivated and customer-focused individual with hands-on experience in hospitality, order accuracy, and beverage preparation. Known for adapting quickly, learning on the go, and creating welcoming experiences for diverse customers. Now seeking more knowledge where I can utilize my foundation in food service and develop new skills. Eager to bring my strong work ethic and service skills into a new role with opportunities to grow and make a positive impact.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Associate
Sam's Club
Torrance
07.2025 - Current
- Assisted with special catering orders as requested by customers.
- Prepared fresh salads and entrees daily for customers.
- Monitored food quality and freshness to meet safety standards.
Bubble Tea Barista
Ding Tea
Lomita
08.2022 - 01.2025
- Provided exceptional customer service by greeting customers, taking orders, and answering inquiries about menu items
- Assisted in training new employees on shift operations.
- Managed inventory levels by monitoring stock of ingredients such as boba pearls, flavored powders, jellies, and toppings
- Collaborated with team members to ensure smooth workflow during peak hours while maintaining high standards of efficiency
Hostess
IHOP
Carson
07.2021 - 08.2022
- Greeted and seated guests promptly upon arrival.
- Assisted servers by providing menus and drink orders during peak hours
- Effectively communicated with servers and kitchen staff to coordinate seating arrangements and maintain a smooth flow of service
Education
San Pedro High School
San Pedro, CA06-2021
Psychology
Los Angeles Harbor College
Wilmington, California, CASkills
- Customer service
- Inventory management
- Team collaboration
- Menu knowledge
- Cash handling
- Attention to detail
- Point of sale systems
- Effective communication
Certification
CPR Certified
Timeline
Associate
Sam's Club
07.2025 - Current
Bubble Tea Barista
Ding Tea
08.2022 - 01.2025
Hostess
IHOP
07.2021 - 08.2022
San Pedro High School
Psychology
Los Angeles Harbor College