Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ruby Nagaya

Stockton

Summary

Enthusiastic professional with a versatile background in customer service. Excels in beverage preparation and team support, dedicated to fostering a friendly atmosphere and enhancing customer experiences.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
Hayward
10.2023 - 07.2025
  • Prepared and served high-quality beverages using espresso machines and brewing equipment.
  • Maintained cleanliness and organization of work area to ensure a welcoming environment.
  • Assisted customers with menu selections and provided recommendations based on preferences.
  • Processed cash and card transactions accurately at the point of sale.
  • Collaborated with team members to meet daily operational goals during peak hours.
  • Trained new baristas on beverage preparation techniques and customer service standards.
  • Engaged with customers to create a friendly atmosphere and enhance their experience.
  • Maintained calm demeanor during high-volume periods and special events.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.

Crew Member

Mcdonald's
Stockton
10.2022 - 07.2023
  • Prepared and assembled food items to meet customer orders efficiently.
  • Operated kitchen equipment following safety and hygiene standards consistently.
  • Assisted team members during peak hours to maintain service speed and quality.
  • Managed cash register transactions accurately while providing friendly service.
  • Cleaned workstations and dining areas to ensure a welcoming environment for customers.
  • Followed company policies for food safety and sanitation at all times.
  • Collaborated with colleagues to resolve customer issues quickly and effectively.

Team Member

Target
Hayward
10.2020 - 08.2021
  • Maintained cleanliness and organization of merchandise displays throughout the store.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Assisted customers with product inquiries and locating items in-store.
  • Operated cash registers, processed transactions, and handled customer payments efficiently.

Store Associate

Michael's Arts & Crafts Store
Colma
08.2019 - 06.2020
  • Provided product information and recommendations to enhance customer experience.
  • Maintained cleanliness of store environment to ensure a welcoming atmosphere.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Provided cash register operations and handled customer payments.
  • Assisted customers with product selection, pricing and availability.

Education

High School Diploma -

Skyline College
Daly City, CA

High School Diploma -

Chabot College
Hayward, CA

Skills

  • Beverage preparation
  • Point of sale
  • Customer assistance
  • Team collaboration
  • Cash handling
  • Food safety

Affiliations

  • Played competitive softball from the age of 8 up until my senior year of high school.

Timeline

Barista

Starbucks
10.2023 - 07.2025

Crew Member

Mcdonald's
10.2022 - 07.2023

Team Member

Target
10.2020 - 08.2021

Store Associate

Michael's Arts & Crafts Store
08.2019 - 06.2020

High School Diploma -

Skyline College

High School Diploma -

Chabot College

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Ruby Nagaya