Ruby Gober
Santa Ana
Summary
Friendly and dedicated employee with diverse experience in customer service, community engagement, and volunteer work. Proven ability to communicate effectively with the public, support youth programming, and contribute to smooth operations in fast-paced environments. Background includes working as a hostess and cashier, where strong multitasking, attention to detail, and teamwork were essential. I bring a positive attitude, creative problem-solving, and strong interpersonal skills to every role. I value communication and take pride in contributing to a supportive, welcoming work environment.
Overview
4
4
years of professional experience
Work History
Program Leader
City Of Santa Ana
Santa Ana
12.2023 - Current
- Assisted with the planning, organizing and supervision of recreation activities for children
- Foster positive relationships with visitors by providing friendly, informative service and promoting a welcoming environment
- Provide information about programs and services to the public in person and via email/telephone
- Plan and teach creative art lessons to elementary school children, adapting content to suit different age groups and learning styles
- Use Excel to track planning details and logistics; create flyers and promotional materials using Canva
- Work closely with coworkers and supervisors to support center operations and seasonal programs such as summer camp
Volunteer
OC Animal Care
Tustin
09.2023 - 01.2024
- Maintained cleanliness of shelter facilities, ensuring a safe environment for animals.
- Provided care for animals by walking dogs, keeping them active, and providing companionship.
- Learned proper handling techniques for different types of animals.
- Managed and organized incoming donations to ensure the shelter had accessible, properly sorted resources to support daily operations.
Hostess
Maggiano's Restaurant
Costa Mesa
09.2022 - 07.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Demonstrated strong interpersonal skills when interacting with customers.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Cashier
Buccaneer Pizza
Santa Ana
11.2021 - 09.2022
- Provided friendly customer service in a fast-paced environment.
- Maintained cleanliness and organization of dining area and workstations.
- Resolved customer inquiries and concerns promptly and courteously.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
Education
Psychology
California State University, Long Beach
Long Beach, CA06-2028
High School Diploma -
Orange County School of The Arts
Santa Ana06-2023
Skills
- Communication
- Customer Service
- Attention to Detail
- Brings Positivity to Workplace
- Multitasking
- Works Well With Others
- Takes Initiative
Timeline
Program Leader
City Of Santa Ana
12.2023 - Current
Volunteer
OC Animal Care
09.2023 - 01.2024
Hostess
Maggiano's Restaurant
09.2022 - 07.2023
Cashier
Buccaneer Pizza
11.2021 - 09.2022
Psychology
California State University, Long Beach
High School Diploma -
Orange County School of The Arts
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