Ruby Galvez
Oceanside
Summary
Dynamic hospitality professional with extensive experience in fast-paced environments, dedicated to delivering exceptional guest experiences. Expertise in creating memorable interactions while maintaining a well-organized and efficient workspace. Dependable team player, adept at adapting to evolving demands, with strong skills in mixology and customer engagement that enhance overall service quality. Committed to fostering a welcoming atmosphere that encourages guest satisfaction and loyalty.
Overview
9
9
years of professional experience
Work History
Bartender
Casa De Bandini
04.2016 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
Bank Teller
Wells Fargo
03.2022 - 09.2022
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Associate of Arts - Administrative Justice
Miracosta College
Oceanside, CA05-2025
High School Diploma -
Oceanside High School
Oceanside, CA06.2015
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
Languages
Spanish
Elementary
Timeline
Bank Teller
Wells Fargo
03.2022 - 09.2022
Bartender
Casa De Bandini
04.2016 - Current
High School Diploma -
Oceanside High School
Associate of Arts - Administrative Justice
Miracosta College
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