Ruby Eaton
Diamond Bar
Summary
Dedicated healthcare coordination and caregiving professional with over 5 years of experience in patient intake, scheduling, and compliance monitoring. Proven track record in building strong relationships with providers and families, streamlining care workflows, and ensuring the delivery of high-quality, personalized care. Experienced in managing complex daily schedules for both clinical settings and private household environments to improve efficiency and overall satisfaction.
Overview
15
15
years of professional experience
Work History
Private Nanny
Private Residence
Corona
09.2025 - Current
Deliver dedicated, one-on-one care for a toddler, focusing on safety, nutritional needs, and age-appropriate physical activity.
Facilitate developmental milestones through sensory play and language-building activities, maintaining a high standard of care quality.
Manage a complex daily schedule including meal preparation and nap transitions to ensure a consistent routine.
Maintain open, professional communication with parents regarding daily health logs, behavioral changes, and developmental progress.
Intake Coordinator
Infusion For Health
Brea
11.2024 - 08.2025
- Entered and maintained accurate electronic health records to support insurance approvals.
Ensured compliance with patient renewal processes to maintain care quality.
Built relationships with providers to improve workflow efficiency.
Communicated clearly with patients to enhance understanding of medical information.
Verified insurance eligibility for patient services.
Scheduling Coordinator II
Home Instead
Pasadena
09.2020 - 11.2024
- Coordinated caregiver schedules to meet client needs and ensure consistent care.
Maintained accurate payroll and wage records.
Streamlined communication between clients, families, and caregivers.
Ensured reliable backup staffing to avoid service disruptions.
Shift Manager
Aldi
La Verne
10.2018 - 09.2020
Supervised team operations to maintain store standards and efficiency.
Trained new employees on performance and customer service protocols.
Implemented inventory management practices to optimize stock.
Counter Manager
Macy's
West Covina
09.2010 - 10.2018
Managed sales operations and visual merchandising for cosmetics counter.
Built long-term customer relationships to drive repeat sales.
Trained and developed new staff to achieve performance goals.
Education
Some College (No Degree) - Communications
University of La Verne
La Verne, CASkills
- Healthcare: Coordination & Compliance, Insurance Verification, Documentation
Operations: Workflow Streamlining, Scheduling, Inventory Management
Communication: Patient/Provider Relationship Building, Staff Training & Collaboration
Timeline
Private Nanny
Private Residence
09.2025 - Current
Intake Coordinator
Infusion For Health
11.2024 - 08.2025
Scheduling Coordinator II
Home Instead
09.2020 - 11.2024
Shift Manager
Aldi
10.2018 - 09.2020
Counter Manager
Macy's
09.2010 - 10.2018
Some College (No Degree) - Communications
University of La Verne