Ruby Balcazar
Bakersfield
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses a deep understanding of customer needs and conflict resolution, complemented by strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Committed to contributing to team success while prioritizing the customer experience at every touchpoint.
Overview
6
6
years of professional experience
Work History
Juice Bar Attendant
Vallarta Supermarket
Bakersfield, CA
09.2025 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Prepared fresh juices and smoothies according to customer specifications.
- Maintained cleanliness and organization of juice bar area to ensure safe food handling.
- Managed cash register transactions accurately, maintaining proper handling of cash and credit card payments.
- Monitored inventory levels, placing orders to ensure availability of fresh ingredients.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained composure and work quality while under stress.
Babysitter
Bakersfield, CA
06.2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Payroll Assistant
The Mon May Company
Bakersfield, CA
07.2020 - 08.2025
- Assist in preparing and processing payroll runs, including collecting and verifying time sheets.
- Research and resolve any payroll time sheet errors.
- Processed new hire paperwork and documents.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Maintained payroll information by calculating, collecting, and entering data.
Education
Associate of Science -
Bakersfield College
Bakersfield, CA06.2027
High School Diploma -
Frontier High School
Bakersfield, CA05.2025
Skills
- Proficient in Spanish
- Customer service proficiency
- Attention to detail
- Multitasking and organization
- Effective communication skills
- Customer-focused complaint resolution
- Cleanliness maintenance
- Order taking
- POS system operation
- Health and safety compliance
Timeline
Juice Bar Attendant
Vallarta Supermarket
09.2025 - Current
Babysitter
06.2024 - Current
Payroll Assistant
The Mon May Company
07.2020 - 08.2025
High School Diploma -
Frontier High School
Associate of Science -
Bakersfield College