Ruby Anne Meiyang Krupa
Kelowna
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Narrows Smokehouse
07.2025 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Tourism Coordinator
Chamber of Commerce
06.2025 - Current
- Provides tourism info and aids with duties for the Chamber of Commerce
- Assisted in the design of promotional materials such as brochures and flyers showcasing local attractions, stimulating interest among potential tourists.
- Monitored social media accounts regularly, responding to user comments and questions while also sharing relevant content about area events or promotions.
- Collaborated with local businesses to promote regional attractions, boosting tourism revenue for the area.
Team Lead
Costco Garden Center
04.2025 - 06.2025
- Managed a team of merchandisers to stock, maintain, and provide excellent customer service.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Ski Instructor
Big White
12.2023 - 03.2025
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
Summer Student
Bayer Crop Science
05.2024 - 08.2024
- Worked as a summer student in product supply. Created dashboards on Power BI and Excel. Shipped and tendered loads. Communicating with customers to create profiles for the company.
Server
Mad Mango
09.2024 - 04.2025
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Kept server areas clean and stocked to increase efficiency while working tables.
Ski Instructor
Winsport
11.2021 - 04.2023
- Adapted teaching methods according to weather conditions and terrain changes for optimal student success on the slopes.
- Designed and implemented skill-building exercises that catered to the varying abilities of students, leading to their increased confidence on the slopes.
Education
High School Diploma -
Western Canada High School
Calgary, AB06-2023
Bachelor of Arts - Political Science, Philosophy, And Economics
University of British Columbia
Kelowna, BC04-2027
Skills
- Power BI and Excel experience
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Strong leadership
- Reliable and punctual
- Hospitality service expertise
Accomplishments
- Used Microsoft Excel to develop a comprehensive dashboard profile for 70+ vendors
- Supervised team of 4-9 staff members.
Languages
English
Native or Bilingual
French
Professional Working
Certification
- Serving It Right, August 2025
- Level 2 Ski Instructor, January 2023
- French Immersion Diploma June 2023
- Class Five Drivers
- First Aid, AED and CPR Certificate Holder, July 2023-July 2026
Timeline
Server
Narrows Smokehouse
07.2025 - Current
Tourism Coordinator
Chamber of Commerce
06.2025 - Current
Team Lead
Costco Garden Center
04.2025 - 06.2025
Server
Mad Mango
09.2024 - 04.2025
Summer Student
Bayer Crop Science
05.2024 - 08.2024
Ski Instructor
Big White
12.2023 - 03.2025
Ski Instructor
Winsport
11.2021 - 04.2023
High School Diploma -
Western Canada High School
Bachelor of Arts - Political Science, Philosophy, And Economics
University of British Columbia
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