Ruben Pena
San Jose
Summary
Professional bartender with strong experience in high-volume environments, known for speed, accuracy, and excellent performance under pressure. Skilled in classic and contemporary cocktails, with a strong focus on guest experience, teamwork, and operational standards. Proactive, disciplined, and reliable, with a solid work ethic and the ability to maintain consistency and quality during demanding shifts. Comfortable working long hours on foot while adapting quickly to fast-paced service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Eataly
San Jose, CA
02.2025 - Current
- Provided exceptional customer service by engaging with guests and addressing inquiries promptly.
- Monitored cash register operations, ensuring accurate transactions and end-of-shift reconciliations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Barista
Pastelaria By Adega
San Jose, CA
06.2023 - 06.2025
- Prepared and served high-quality beverages in a fast-paced environment.
- Operated espresso machines and brewing equipment efficiently and safely.
- Trained new staff on beverage preparation techniques and customer service standards.
- Assisted customers with menu selections, enhancing overall experience.
- Managed cash register operations, ensuring accurate transactions and end-of-shift reconciliation.
- Cleaned counters, machines, utensils, and seating areas daily.
Bartender
Petiscos By Adega
San Jose, CA
05.2023 - 07.2024
- Mixed and served beverages, ensuring high-quality drink presentation and customer satisfaction.
- Managed inventory of bar supplies, minimizing waste and optimizing stock levels.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Cash register operation
- Classic cocktails
- Beverage preparation
Certification
- Food Handlers certificate
- RBS certificate
Timeline
Bartender
Eataly
02.2025 - Current
Barista
Pastelaria By Adega
06.2023 - 06.2025
Bartender
Petiscos By Adega
05.2023 - 07.2024