RUBLEEN KAUR CHADHA
Brampton,ON
Summary
Dedicated Assistant Administrator dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in insurance and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry and Insurance industry. Bilingual, hardworking, and ready to join my next team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Administrator
PLANET FEET HEALTHCARE
02.2019 - Current
- Answering calls and helping walk-in patients
- Dealing with customers to help solve their queries and guide them through the process
- ·Booking appointments, processing invoices and payments
- · Calling insurance companies to check patient's extended health insurance coverage
- · Processing claims online for eligible patients
- · Filling out insurance forms and mailing out, ensuring a paper trail for all transactions
- Remained flexible, adaptable, and punctual.
- Worked to ensure quality service and addressed and resolved all customer issues.
- Brought forth innovative ideas about organizing systems.
- Trusted to analyze and interpret data, and handle all shipments, deliveries, and material orders.
- Problem solved for each department to maintain timely completion of parts and meet strict deadlines.
IELTS Trainer
ENGLISH MASTERS
03.2018 - 11.2018
- Conducted regular progress assessments to track student improvement and adjust teaching strategies accordingly.
- Enhanced student understanding of complex IELTS topics by utilizing real-world examples and interactive activities.
- Organized workshops for students focusing on advanced vocabulary development, grammar accuracy, and idiomatic expressions essential for high-scoring IELTS performance.
- Improved student confidence in English language abilities through consistent feedback and encouragement.
- Guided students through effective test-taking strategies, improving time management skills during the high-pressure IELTS exam environment.
- Assisted students in identifying strengths and weaknesses, tailoring instruction to address individual needs for optimal results.
- Served as a mentor to new IELTS trainers, sharing expertise and guiding them in developing effective instructional practices.
- Continually updated personal knowledge of official IELTS requirements and changes to ensure accurate instruction aligned with exam expectations.
Education
Diploma - PROJECT MANAGEMENT
Canadore College of Applied Arts And Technology
06.2020
Diploma - Mobile Application Development
Canadore College of Applied Arts And Technology
08.2019
Bachelor of Science - Computer Science And Technology
RIMT MANDI GOBINDGARH
06.2016
Skills
- Customer Experience
- Patient Service
- File Maintenance
- Strategic Planning
- Office coordination
- Scheduling appointments
- File maintenance
- Document control
- Office administration
- Processing Receipts
- Data Entry Skills
- Mail Handling
- Invoice Preparation
- Medical Records Management
- Payment Processing
- Scheduling
READING , TRAVELLING
I love and enjoy reading books and being out in nature.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
I have scored 8 Overall band score in my IELTS Test.
I have G License and my own vehicle
Timeline
Assistant Administrator
PLANET FEET HEALTHCARE
02.2019 - Current
IELTS Trainer
ENGLISH MASTERS
03.2018 - 11.2018
Diploma - Mobile Application Development
Canadore College of Applied Arts And Technology
Bachelor of Science - Computer Science And Technology
RIMT MANDI GOBINDGARH
Diploma - PROJECT MANAGEMENT
Canadore College of Applied Arts And Technology
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