Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RUBINA RUBINA

Winnipeg,MB

Summary

Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues. Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments. Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.

Overview

5
5
years of professional experience

Work History

Counter Staff Member

Tim hortons
Winnipeg, Manitoba
06.2021 - Current
  • Greeted customers in a friendly and courteous manner.
  • Assisted customers with menu selection, order placement, and payment processing.
  • Adhered to all safety, sanitation, and food handling procedures.
  • Performed opening and closing duties such as inventory checks, stocking supplies, cleaning work area.

Cashier

No frills
Winnipeg, Manitoba
11.2023 - 11.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.

Sales Associate

Jd sports
Winnipeg, Manitoba
06.2024 - 09.2024
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Tracked sales performance metrics to identify trends in the market place.
  • Developed promotional strategies to increase sales volume.

Crew Trainer

Mcdonalds
Niagara Falls, Ontario
07.2019 - 04.2024
  • Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
  • Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.

Assistant Team Leader

Dollarama
Winnipeg, Manitoba
11.2022 - 11.2023
  • Assisted team leader in managing daily operations, delegating tasks and monitoring performance.
  • Ensured that all team members were aware of their responsibilities and deadlines for completion of tasks.
  • Developed strategies to increase efficiency within the team by streamlining processes and procedures.
  • Monitored workflow and identified areas for improvement in order to maximize productivity levels.
  • Implemented changes based on feedback from senior management or customers.

Cash Supervisor

Avondale food stores
Niagara Falls, Ontario
09.2020 - 04.2021
  • Monitored daily cash flow and prepared monthly financial reports.
  • Developed, implemented and maintained internal control procedures to ensure compliance with company policies and government regulations.
  • Supervised team members in the performance of their duties including opening and closing registers, counting money, operating POS systems.
  • Assisted customers with payment issues or inquiries related to accounts receivable.
  • Investigated any suspicious activity reported by staff members or customers.

Education

GED -

Niagara College
Welland, None
08-2020

Skills

  • Customer service
  • Complaint handling
  • Merchandising strategies
  • Accuracy and efficiency
  • Excellent work ethic
  • Effective communication
  • Food service standards
  • Store maintenance
  • Register balancing
  • Cash handling expertise
  • Telephone assistance

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

Sales Associate

Jd sports
06.2024 - 09.2024

Cashier

No frills
11.2023 - 11.2024

Assistant Team Leader

Dollarama
11.2022 - 11.2023

Counter Staff Member

Tim hortons
06.2021 - Current

Cash Supervisor

Avondale food stores
09.2020 - 04.2021

Crew Trainer

Mcdonalds
07.2019 - 04.2024

GED -

Niagara College
RUBINA RUBINA