Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RUBIN SACHDEVA

Abbotsford,BC

Summary

To work in an organisation which provides opportunity to grow and a challenging environment demanding the best skills. Dedicated, proficient and enthusiastic in marketing and accounting. Experience of customer service and as a server from last 2 years. Energetic professional proudly certified in customer service. Poised and reliable with experience training and mentoring new employees in phone etiquette and troubleshooting. Ready for the next great position as a top-notch Customer Service Lead.

Overview

5
5
years of professional experience

Work History

Cashier, Server, and Customer Service

Zaika Taste of India
07.2021 - 10.2023

RESPONSIBILITES AS CASHIER

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

RESPONSIBILITES AS FOOD SERVER

  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Cultivated warm relationships with regular customers.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.

RESPONSIBILITES AS CUSTOMER SERVICE

  • Communicated effectively with students and provided outstanding customer service.
  • Worked with customer service to handle escalated customer issues.
  • Provided excellent customer service, addressing concerns promptly and ensuring satisfaction.
  • Immediately brought critical issues to customer service manager for resolution.
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.

Server

Super Sandhu Ltd.
01.2021 - 07.2021
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Cook and Customer Service

Fresh Slice Pizza
02.2021 - 04.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Cook

Top in Town Pizza (First Choice Pizza)
12.2020 - 12.2020

Receptionist

Blue Scholars
09.2018 - 03.2020

RESPONSIBILITIES OF RECEPTIONIST

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Maintained well-organised reception area with updated materials, contributing to welcoming environment for visitors.
  • Corresponded with clients through email, telephone, or postal mail.

Education

POST BACCALUREATE DIPLOMA IN OPERATION AND SUPPLY CHAIN MANAGEMENT - Accounting, Business Mgt. & Marketing

KPU
Surrey, BC
02.2023

GRADUATION - Bachelor's of Commerce (Additional Marketing)

Gurukul College
India
05.2018

Skills

  • Excellent Communication Skills
  • Refined Leadership Skills
  • Highly Organized
  • Excellent Customer Service
  • Building effective collaboration relationships
  • Time Management
  • Strong Accounting and Auditing Knowledge
  • Access, Microsoft Word, Excel, Power Point, Internet, and Emails

Languages

English
Native or Bilingual

Timeline

Cashier, Server, and Customer Service

Zaika Taste of India
07.2021 - 10.2023

Cook and Customer Service

Fresh Slice Pizza
02.2021 - 04.2021

Server

Super Sandhu Ltd.
01.2021 - 07.2021

Cook

Top in Town Pizza (First Choice Pizza)
12.2020 - 12.2020

Receptionist

Blue Scholars
09.2018 - 03.2020

POST BACCALUREATE DIPLOMA IN OPERATION AND SUPPLY CHAIN MANAGEMENT - Accounting, Business Mgt. & Marketing

KPU

GRADUATION - Bachelor's of Commerce (Additional Marketing)

Gurukul College
RUBIN SACHDEVA