Hi, I’m
Rubia Rubia
Brampton,Canada
Summary
I am looking to secure a banking opportunity to fulfil my career aspirations. I aspire to hold a responsible career opportunity to fully utilize my skills that I gained through my short-term employments and education. Knowledgeable and dedicated customer service professional with extensive experience in banking industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
years of professional experience
Work History
Moores Clothing For Men
Customer Service Representative
08.2022 - Current
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
HDFC Bank
Customer Service Representative
02.2019 - 01.2022
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
Education
Devraj Technical Campus
from Computers And Accounting
04.2015
HM DAV Public SchoolFerozepur , Punjab , India
High School from Accounting And Economics
04.2012
Skills
- Proficient with Microsoft Word and PowerPoint
- Creating and managing spreadsheets in Microsoft Excel
- Proficient with Corel Draw and Adobe Photoshop
- Access and manage official database
- Hardware and software trouble shooting
- Connecting networks and servers
- Detail-oriented and multi-tasking
- Creative thinking and problem solving
- Teamwork and collaboration
- Excellent Communication
- Leadership
- Data Entry
- Call Management
- Consultative Sales
Accomplishments
- Bagged first prize in Creative Writing, Devraj Groups Technical Campus (2014)
- Second Prize in Group Discussion, Devraj Groups Technical Campus (2015)
- Appointed as a coordinator of Youth Festival, Devraj Groups Technical Campus (2014)
Internship
Sportking, India, Worked in the field of fabric production. Managed merchandising department under senior manager of fabric production and the head merchandiser.
References
Arushi Gupta, Manager at MOORES, Canada
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
Moores Clothing For Men
08.2022 - Current
Customer Service Representative
HDFC Bank
02.2019 - 01.2022
Devraj Technical Campus
from Computers And Accounting
HM DAV Public School
High School from Accounting And Economics