Ruben Velasquez Bolton
Winnetka
Summary
Dynamic professional with a proven track record at Little Caesars Pizza, excelling in inventory management and quality control. Adept at resolving customer issues and maintaining equipment, I bring a positive attitude and strong time management skills to ensure operational excellence and customer satisfaction. Quick learner committed to delivering outstanding results.
Overview
6
6
years of professional experience
Work History
Driver
Instacart
Porter Ranch
12.2023 - Current
- Receiving Orders: You get notified of new orders via the Instacart app. These orders might come with specific instructions from the customer (e.g., preferred brands, substitutions, or delivery instructions).
- Shopping for Items: You head to the assigned grocery store and begin picking the items on the list. You’ll need to find specific brands, sizes, or items in the store, sometimes needing to make substitutions if an item is out of stock (and you’ll need to communicate with the customer about these substitutions if necessary).
- Handling Special Requests: If a customer has dietary restrictions or specific preferences (e.g., organic, gluten-free, etc.), you’ll be expected to choose items that meet these needs.
- Navigating to the Customer: You’ll use the Instacart app for directions to the customer’s delivery location. Whether it’s a home, office, or other destination, ensuring timely delivery is a key part of your job.
- Handing Over the Order: When you arrive, you’ll either hand the order directly to the customer or leave it at their doorstep, depending on their preference. In some cases, the app will direct you on whether a contactless delivery is preferred.
- Customer Service: If the customer has any additional questions, concerns, or special requests when you arrive, it’s your responsibility to handle it politely and professionally.
shoe cleaner salesman
shoe cleaner
Northridge
03.2023 - 02.2024
- Cleaning Different Materials: You’re responsible for cleaning shoes made from a variety of materials—leather, suede, canvas, rubber, and more. Each material requires a different approach, using specific products and techniques to ensure the shoe is cleaned without damage.Minor Repairs: You might do light repairs, such as fixing loose laces, replacing insoles, or touching up minor cracks or tears in the material.
- Sole Restoration: Depending on your skill set, you might help restore the soles of shoes that have worn down or assist in putting protective coatings to prolong the life of the shoe.
Assistant Manager
Little Caesars Pizza
Chatsworth
02.2020 - 06.2021
- Supervision: You assist the manager by overseeing daily activities and making sure everything runs efficiently. This includes monitoring staff performance, ensuring orders are processed correctly, and managing food preparation times.
- Inventory Management: You help track inventory, order supplies (ingredients, beverages, etc.), and ensure everything is stocked. This also includes rotating stock to minimize waste and checking for quality control.
- Quality Control: You ensure that the pizzas are made to specification, checking for consistency in taste, presentation, and hygiene. You also ensure all food safety standards are met.
Education
Trade School - HVAC
UEI College
Reseda, CA06-2026
High School Diploma -
Clevland Highschool
Reseda, CA06-2021
Skills
- Equipment maintenance
- Customer service
- Inventory management
- Quality control
- Problem resolution
- Time management
- Quick learner
- Positive Attitude
Languages
Spanish
Professional
References
References available upon request.
Timeline
Driver
Instacart
12.2023 - Current
shoe cleaner salesman
shoe cleaner
03.2023 - 02.2024
Assistant Manager
Little Caesars Pizza
02.2020 - 06.2021
Trade School - HVAC
UEI College
High School Diploma -
Clevland Highschool