Fluent in two languages, professional with 10 years of customer service experience.
Skilled in conflict resolution, communication, problem solving and ensuring customer satisfaction. Orchestrated and organized as well as productive.
Customer service priority. Taking customer payments, situating customer complaints. Communicating and updating drivers on daily assignments. I communicate with the city of Modesto and attend to all their requests. I look back at video footage from our trucks upon request from the city to confirm either a service or missed garbage pick up. I attend to clearing cans and bins for the city that have been cleared for service from a prior contamination tag.