Crystal Reyna
Modesto
Summary
Fluent in two languages, professional with 10 years of customer service experience.
Skilled in conflict resolution, communication, problem solving and ensuring customer satisfaction. Orchestrated and organized as well as productive.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Gilton Solid Waste Management
05.2018 - Current
Customer service priority. Taking customer payments, situating customer complaints. Communicating and updating drivers on daily assignments. I communicate with the city of Modesto and attend to all their requests. I look back at video footage from our trucks upon request from the city to confirm either a service or missed garbage pick up. I attend to clearing cans and bins for the city that have been cleared for service from a prior contamination tag.
Education
High School Diploma -
Pitman High School
Turlock, CA06-2014
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Multitasking
Timeline
Customer Service Representative
Gilton Solid Waste Management
05.2018 - Current
High School Diploma -
Pitman High School