Ruben Rajesh
Mississauga,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Back Office Agent
TTEC
06.2023 - 12.2023
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Expanded customer base through effective networking, cold calling, and relationship-building strategies.
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Cook and Delivery Boy
Burger King
09.2022 - 12.2022
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Post Graduate Certificate in Marketing Management -
Sheridan College HMC
Mississauga, ON09.2024
Bachelor of Commerce -
St. Xaviers College
Ahmedabad, India06.2023
12th -
St.Xaviers High School Loyola Hall
India06.2020
10th -
St.Xaviers High School Loyola Hall
India06.2018
Skills
- Relationship Building
- Organizational Skills
- Front line Customer service
- Handling cash and card payments
- Well versed in MS Office (Word, Excel, and PowerPoint)
- Excellent communication skills both verbal and written
- Ability and willingness to learn quickly
- Team player and leadership skills
- Critical thinking and problem solving
- Goal setting and prioritizing
- Empathetic and good listener
- Stock maintenance and store upkeep
Languages
English
Hindi
Gujarati
Malayalam
Timeline
Back Office Agent
TTEC
06.2023 - 12.2023
Cook and Delivery Boy
Burger King
09.2022 - 12.2022
Post Graduate Certificate in Marketing Management -
Sheridan College HMC
Bachelor of Commerce -
St. Xaviers College
12th -
St.Xaviers High School Loyola Hall
10th -
St.Xaviers High School Loyola Hall
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