Summary
Overview
Work History
Education
Skills
Awards
Languages
References
Timeline
Generic

Ruben Morales

Fresno

Summary

Shift Manager with expertise in team development and customer service. Proven ability to solve problems and uphold quality standards in high-pressure situations. Bilingual in Spanish, excels in fast-paced environments while promoting teamwork and operational efficiency. Focused on performance enhancement and achieving organizational goals.

Overview

2
2
years of professional experience

Work History

Shift Manager

Wingstop, Selma
01.2021 - 06.2023
  • Use computers to create, maintain and enter information into database
  • Complete forms, update paperwork, record information or maintaining documents such as attendance records, inventory and other material
  • Handle main cooking position during rush hour
  • Opening store and preparing the kitchen for the day
  • Closing store ensuring everything is clean and ready for open
  • Ensure breaks are given and coordinated effectively
  • Supervise other clerical staff and provide training to new staff
  • Trusted with access to store and safe codes
  • Order supplies and organize and put away shipment on delivery days
  • Assist all other positions when necessary

Education

Highschool Diploma -

Sunnyside High School
Fresno, CA
04.2018

Skills

  • Active listening skills
  • Adaptability under pressure
  • Quick learner
  • Problem-solving confidence
  • Fluency in Spanish
  • Computer proficiency
  • Collaborative team player
  • Customer service expertise
  • Cash handling experience
  • Team development
  • Interpersonal skills
  • Quality assurance

Awards

Food Protection Manager Certificate -ANSI -CFP 2022-2027

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Shift Manager

Wingstop, Selma
01.2021 - 06.2023

Highschool Diploma -

Sunnyside High School

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Ruben Morales