Ruben Medina
Folsom
Summary
My name is Ruben Medina I am 22 years old , I am currently an MTOT in the Network Engineering Department of EIS (CDCR) with a CSUGE Information Technology Associate's degree. I live in the city of Folsom but was raised in SoCal. I consider myself a calm individual with outstanding work ethic and interpersonal, analytical and critical thinking skills. Reliable and committed to high-quality work. Ethical with customer service, multitasking and time management abilities. Building Team Rapport is a priority for me. I challenge myself to learn and apply skills as much as possible.
Personal Email: medinaruben14.rm@gmail.com
Overview
6
6
years of professional experience
Work History
Network Engineering Trainee (MTOT)
CDCR EIS Network Engineering
12.2023 - Current
- Primarily worked on Aruba 3810, 6300, but also dealt with other equipment.
- Configured user switches, Installed IDF switches , Mounted wireless AP's.
- Checked on cables, reboot systems, added drivers/software, changed wireless settings, upgraded versions, checked usernames and pass words.
- Completed tickets in a timely manner and aided customer with Tier 2 Network Support.
- Shadowed senior team members to learn all related jobs and tasks. Especially when onsite at an institution. I've worked at CSP-SAC, IronWood, Chuckwalla, Centinela, NCYCC, San Quentin.
- Assisted with Inventory management like asset tagging and hardware repair and shipping of switches.
- Attended training courses to build understanding of processes like Network and wireless troubleshooting.
- Checked user AD group membership for Wireless access and Internet access.
- Performed gpupdate for wireless configuration and Certificate Installation on PC.
I.T. Intern
CDCR Centinela State Prison, CEN
08.2023 - Current
- Worked with team members to promote great customer service and pleasant work environment.
- Programmed Inmate Laptops with Education Software
- Handled incoming and outgoing hardware and to appropriate personnel.
- Supported various program activities, assisting with administrative tasks.
- Assisted with office support and hardware installation to meat request and Deadlines.
Warehouse Clerk/I.T. Support
Hudson Ranch
01.2023 - Current
- Aided Coworkers with mobile devices and account recovery also troubleshooted printers
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Received, stored and shipped goods and materials.
- Prepared inventory for shipment by attaching tags and labels.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Verified received goods by comparing with purchase orders.
Front End Courtesy Clerk/Wireless Support
Vons
09.2020 - 10.2021
- Greeted customers and provided friendly customer service.
- Assisted with bagging groceries, loading into carts and helping customers to their vehicles.
- Organized the front end of store to maintain a clean and orderly appearance.
- Provided assistance to other team members as needed or requested by management.
- Stocked shelves with products in an organized manner while following proper stocking procedures.
- Aided Multiple customer to access wireless Network
Student Office Assistant
Brawley Union High School
09.2018 - 03.2019
- Assisted students with registration forms and questions regarding their classes.
- Maintained accurate filing systems for student information.
- Answered phone calls from students and parents inquiring about admissions, courses, and tuition payment plans.
- Greeted visitors at the front desk and directed them to appropriate personnel or offices.
Education
Associate of Science - Computer Information Technology
Imperial Valley College
Imperial, CA06.2022
High School Diploma -
Brawley Union High School
Brawley, CA06.2019
Skills
- Networking
- Hardware Removal and Installation
- English and Spanish Fluency (Verbal&Written)
- Computer Skills
- Team Collaboration
- Aruba Switch Building and Troubleshooting
- Outstanding Communication Skills
- Microsoft Outlook , Teams
- Problem-Solving
- IT Support
- Service Now
- Ticketing System
Timeline
Network Engineering Trainee (MTOT)
CDCR EIS Network Engineering
12.2023 - Current
I.T. Intern
CDCR Centinela State Prison, CEN
08.2023 - Current
Warehouse Clerk/I.T. Support
Hudson Ranch
01.2023 - Current
Front End Courtesy Clerk/Wireless Support
Vons
09.2020 - 10.2021
Student Office Assistant
Brawley Union High School
09.2018 - 03.2019
Associate of Science - Computer Information Technology
Imperial Valley College
High School Diploma -
Brawley Union High School
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