Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Ruben Guerrero Jr.

Los Angeles

Summary

Strategic retail and operations leader with 8+ years of experience driving performance, cultural insights, and trend-aligned strategies across globally recognized brands, including Bottega Veneta and Balenciaga. Known for blending analytical acumen with strong brand storytelling to enhance client experience, optimize store operations, and lead high-performing teams. Passionate about market trend analysis, merchandising, and elevating brand presence through culturally relevant engagement. Bilingual in English and Spanish.

Overview

9
9
years of professional experience

Work History

Store Manager (Multi-Store Manager)

Bottega Veneta
Beverly Hills
01.2025 - Current
  • - Oversee sales and operations for two locations (Saks Fifth Avenue and Neiman Marcus), driving a combined multi-million-dollar business.
  • - Develop sales strategies focused on clienteling, KPI performance, and product storytelling aligned with brand vision.
  • - Lead hiring, onboarding, and performance development of sales teams across both doors, fostering a culture of collaboration and luxury service excellence.
  • - Partner with corporate teams on new collection launches, local activations, and client engagement events.
  • - Utilize data-driven insights to influence buying, merchandising, and regional outreach strategies.

Assistant Manager

Bottega Veneta
Beverly Hills
06.2024 - 01.2025
  • - Supported daily operations, staff scheduling, and sales floor leadership.
  • - Drove ready-to-wear, leather goods, and footwear sales through active client outreach and in-store appointment setting.
  • - Collaborated with visual and operations teams to elevate product presentation and seasonal transitions.
  • - Managed high-net-worth clientele with personalized service strategies and elevated CRM outreach.

Department Manager, Leather Goods

Balenciaga
Los Angeles
10.2023 - 06.2024
  • - Reduced product returns by 15% through strategic quality control and accurate product storytelling.
  • - Analyzed market trends to influence local inventory focus and product display strategies.
  • - Addressed supplier-related issues and product discrepancies, contributing to stronger vendor relationships.
  • - Elevated departmental client experience through team coaching and trend-informed selling techniques.

Sales Manager

Balenciaga
Los Angeles
01.2022 - 10.2023
  • - Led the sales floor with a focus on KPI achievement, team development, and client engagement.
  • - Hosted daily team briefings to align business goals and provide ongoing product education.
  • - Partnered with visual merchandising to ensure displays reflected brand narrative and consumer trends.
  • - Drove sales through clienteling, styling appointments, and community outreach.

Key Holder / Sales Associate

Balenciaga
Glendale
01.2021 - 12.2021
  • - Supported store management in day-to-day operations, opening/closing, and team leadership.
  • - Achieved personal sales goals by leveraging brand storytelling and trend knowledge.
  • - Maintained active client book with regular follow-up and personalized recommendations.

Finance Analyst

Moose Toys
Los Angeles
01.2019 - 12.2019
  • - Conducted forecasting and cost management analysis for product launches and international markets.
  • - Delivered financial strategies that optimized internal operations and improved reporting accuracy.
  • - Supported marketing and product teams with budgeting and ROI assessments.

Financial Center Operations Manager

Bank of America
Burbank
01.2017 - 12.2019
  • - Oversaw daily banking operations and led a high-performing sales and service team.
  • - Built and maintained client portfolios by recommending personalized banking solutions.
  • - Consistently ranked in top-tier performance metrics across client satisfaction and growth.

Education

A.A. - Liberal Arts

State College of Florida
Bradenton, FL

Skills

  • - Market Trend Analysis
  • - Cultural & Consumer Insights
  • - Retail Operations & Visual Merchandising
  • - Client Experience & CRM
  • - Sales Strategy & KPI Management
  • - Product Launch Execution
  • - Team Leadership & Training
  • - Bilingual: English & Spanish
  • - Financial Reporting & Forecasting
  • - Microsoft Office Suite (Excel, PowerPoint, Outlook)
  • - POS Systems (Xstore, Retail Pro)
  • - CRM & Clienteling Platforms
  • - Data Analysis & Reporting Tools

Timeline

Store Manager (Multi-Store Manager)

Bottega Veneta
01.2025 - Current

Assistant Manager

Bottega Veneta
06.2024 - 01.2025

Department Manager, Leather Goods

Balenciaga
10.2023 - 06.2024

Sales Manager

Balenciaga
01.2022 - 10.2023

Key Holder / Sales Associate

Balenciaga
01.2021 - 12.2021

Finance Analyst

Moose Toys
01.2019 - 12.2019

Financial Center Operations Manager

Bank of America
01.2017 - 12.2019

A.A. - Liberal Arts

State College of Florida

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Ruben Guerrero Jr.