
Expert in managing security operations with a strong emphasis on compliance and performance metrics. Demonstrated ability to coordinate incident responses and conduct thorough risk assessments. Proven track record in enhancing operational efficiency while leading security teams to uphold exceptional safety and service standards.
Monitored security staff performance to ensure compliance with policies and legal standards.
Provided guidance to security staff on responding to various incidents and emergencies.
Assessed security risks to determine required number of guards at each location.
Collaborated weekly with clients and department managers to evaluate security needs.
Oversaw surveillance systems, responding to alarms from access control and intrusion systems.
Coordinated responses to interruptions with uniformed security forces and relevant departments.
Scheduled shifts to optimize staffing levels and coverage for security operations.
Served as lead officer at lobby desk, ensuring security protocols were followed.
Managed emergency response by contacting police or fire departments for incidents.
Answered telephone calls to relay messages and provide information during off-hours.
Conducted routine patrols of facility to maintain security and prevent unauthorized access.
Monitored entry points to allow access solely for authorized personnel.