Summary
Overview
Work History
Education
Skills
Timeline
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Ruben A. Calcano

Summary

Diligent Sales Specialist offering 6 years of Costumer Service experience along with strong communicative, administrative, relationship-building and problem-solving abilities. Determined to provide superior quality results and experienced in working on single and collaborative environments. Reliable and Motivated.

Overview

4
4
years of professional experience

Work History

Stylist Sales Associate

Diesel Yorkdale
07.2021 - 12.2021
  • Provided an exceptional costumer service connecting with each costumer's needs and assessing accordingly with the proper selections.
  • Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
  • Acknowledged, interacted and built relationships with clients based on transparency to stimulate loyalty and create a safe and joyful shopping experience.
  • Performed successful upselling strategies to increase the number of items per sale.
  • Met and surpassed the individual monthly goals.

Real Estate Sales Agent

ATBA Inmobiliaria
01.2018 - 12.2018
  • Offered an excellent costumer service for all new leads and recovered interactions from existing data base.
  • Educated clients on temporary rental processes and advised them on making good decisions.
  • Negotiated between clients and property owners with efficiency and transparency to maximize profits and maintain satisfaction of clients.
  • Maintained a list of available properties suited to different needs and budgets for both commercial and industrial use.
  • + Performed master sales strategies required to match the client's expectations with the property and obtain a solid closure of the transaction.

Sales Coordinator

Dig In App
04.2015 - 12.2015
  • Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
  • Executed strategic plans for growth and new alliances.
  • Boosted revenue opportunities by initiating strategic sales campaigns based on industry trends and client's targeted public.
  • Kept detailed records of sales and customer information updating database regularly to maintain top-notch service.
  • Conducted sales campaigns as well as marketing and promotional plans.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.

Program Coordinator

Kaplan International Languages
01.2014 - 12.2014
  • Provided ongoing direction and leadership for short and long term studying program operations.
  • Maintained a daily communication with a group of 100 students with proximate departures.
  • Coordinated with the school staff the student's admission documents.
  • Educated students on the steps to complete for a successful departure.
  • Collected the student's payment and confirm the paid balance with finance department.
  • Coordinated flight itineraries with school shuttle upon student's arrival to destination.
  • Prepared monthly reports on sales trends for upper management.

Sales Coordinator

Kaplan International Languages
02.2013 - 01.2014
  • Impeccable Costumer Service Experience
  • Generated budget calculations to all interested costumers
  • Identified the personal and professional goals of each student, matching them with the most competitive program opportunity we offered in their preferred destination.
  • Communicated effectively all the program's details, structure, schedule and overview.
  • Converted leads into effective inscriptions.
  • Processed and submit all bookings to head office in Caracas.
  • Educated students in all steps of the process for a successful departure.
  • Guided most Pre departure meetings
  • Planned the company's Media Tour with info meetings at local schools, being their Representative at all events.

Education

Associate of Arts - Modern Languages

University of Margarita
Porlamar, Venezuela
01.2014

High School Diploma -

Our Lady of The Valley
Porlamar, Venezuela
07.2011

Skills

  • Cash Register Operations
  • Customer Needs Assessments
  • Sales Strategizing and Sales Growth
  • Excellent Written and Verbal Communication
  • Positive Interaction with both Colleagues and Clients
  • Administrative Support
  • Marketing and Advertising
  • Campaign Development
  • Proficient in English, Spanish, Italian both written and spoken

Timeline

Stylist Sales Associate

Diesel Yorkdale
07.2021 - 12.2021

Real Estate Sales Agent

ATBA Inmobiliaria
01.2018 - 12.2018

Sales Coordinator

Dig In App
04.2015 - 12.2015

Program Coordinator

Kaplan International Languages
01.2014 - 12.2014

Sales Coordinator

Kaplan International Languages
02.2013 - 01.2014

Associate of Arts - Modern Languages

University of Margarita

High School Diploma -

Our Lady of The Valley

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Ruben A. Calcano