Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rubeena Austin

Toronto,ON

Summary

Dedicated individual with experience in creating a variety of baked goods including breads, pastries, cakes, and pies. Adhering to stringent food safety standards. Passionate about producing beautiful, delicious baked goods that bring a smile to customer's faces.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pastry Chef

Dorset
Toronto, ON
04.2024 - 10.2024
  • Streamlined bakery operations, increasing productivity without sacrificing quality.
  • Supervised preparation and presentation of desserts for catered events.
  • Ensured proper storage of products to prevent spoilage or contamination.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Offered exceptional customer service, handling special dessert requests and dietary restrictions.
  • Maintained strict adherence to food safety and sanitation standards, passing all inspections.

PASTRY INTERN

Auberge du Pommier
North York, Canada
02.2024 - 05.2024
  • Maintained cleanliness and organization of the kitchen work area throughout the shift.
  • Followed proper procedure for storing all prepared foods according to health code regulations.
  • Adhered to strict food safety regulations while preparing bakery items and being mindful of prospective allergies.
  • Demonstrated an aptitude for learning new methods quickly and efficiently.
  • Keys Tasks: Crème Brule base, Souffle base, Mousseline, Lang du chat, craquelin, and choux dough are a few of the daily tasks.
  • Making the entire batch for Pain Au Lait (one of the hot-selling products)

SERVER ASSISTANT

Auberge du Pommier
North York, Canada
05.2022 - 04.2024
  • Maintained a clean and organized work environment throughout the shift by resetting tables, topping up water, and helping the servers in the next course resets.
  • Ran food and beverage to tables, interacting to make guests feel welcome.
  • Bussed used and unneeded dishes and glassware from guest tables.
  • Assisted with setting up special events within the restaurant when needed.
  • Assisted assigned servers in providing exceptional guest experiences by anticipating needs.

RESTAURANT HOSTESS

Canoe Restaurant
Toronto, Canada
03.2022 - 05.2022
  • Supported servers and bussers through high-volume shifts with food running and table clearing.
  • Greeted customers promptly and courteously upon their arrival at the restaurant.
  • Monitored restaurant activity to determine seating and dining flow.
  • Helped bus table and ran food to patrons during high-volume periods.
  • Performed opening and closing duties such as setting up dining areas, restocking supplies, and checking restrooms for cleanliness.
  • Escorted guests to proper tables or offered open setting in the bar.

MANAGEMENT TRAINEE

Fern Hotels
Mumbai, India
05.2018 - 08.2020
  • Resolved customer complaints in a timely and professional manner.
  • Planned, prioritized, and managed time, increasing productivity and efficiency.
  • Coached and mentored team members to enhance their performance and productivity.
  • Conducted market analysis to identify potential growth opportunities.

INDUSTRIAL TRAINEE

Grand Hyatt
Mumbai, ON
12.2016 - 03.2017
  • Demonstrated the ability to work in a fast-paced environment with minimal supervision as an industrial trainee.
  • Identified safety risks and took precautions to eliminate the risk.
  • Gained experience in problem-solving, troubleshooting, and customer service.

Education

DIPLOMA IN BAKING AND PASTRY ARTS -

Humber College
Etobicoke

CERTIFICATION IN HOSPITALITY MANAGEMENT -

Humber College
Etobicoke

BACHELOR OF SCIENCE(B.SC) - HOSPITALITY MANAGEMENT

Institute of Hotel Management
Ahmedabad

Skills

  • Cake Decorating
  • Petit fours creation
  • Chocolate tempering
  • Food safety
  • Time Management
  • Pastry cream Knowledge

Certification

  • Food Handlers and Sanitation
  • Smart Serve

Timeline

Pastry Chef

Dorset
04.2024 - 10.2024

PASTRY INTERN

Auberge du Pommier
02.2024 - 05.2024

SERVER ASSISTANT

Auberge du Pommier
05.2022 - 04.2024

RESTAURANT HOSTESS

Canoe Restaurant
03.2022 - 05.2022

MANAGEMENT TRAINEE

Fern Hotels
05.2018 - 08.2020

INDUSTRIAL TRAINEE

Grand Hyatt
12.2016 - 03.2017

DIPLOMA IN BAKING AND PASTRY ARTS -

Humber College

CERTIFICATION IN HOSPITALITY MANAGEMENT -

Humber College

BACHELOR OF SCIENCE(B.SC) - HOSPITALITY MANAGEMENT

Institute of Hotel Management

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Rubeena Austin