RUBE JHEE SICAN
North York,ON
Overview
6
6
years of professional experience
1
1
Certification
Work History
Swing Shift Manager
McDonald's
04.2025 - Current
- Balanced cash till at end of each shift to ensure accurate financial records.
- Oversee restaurant operations during shifts, maintaining service quality and customer satisfaction.
- Coached team members to improve performance and resolve customer concerns.
- Prepared reports summarizing operational details of swing shifts.
- Established procedures to maintain safe working conditions during swing shifts.
- Coordinated with departments to facilitate smooth operations during shifts.
- Provided training and development opportunities for staff on swing shifts.
Team Leader
McDonald's
01.2025 - 04.2025
- Trained and prepared for managerial responsibilities to enhance leadership capabilities.
- Coached team members by providing constructive feedback and ensuring task completion.
- Supervised daily restaurant operations, ensuring high standards of service, cleanliness, and safety during the shift.
Crew Trainer
McDonald's
Toronto, Ontario
09.2024 - 01.2025
- Trained newly hired crew members in service and kitchen operations, ensuring seamless integration into team dynamics.
- Modeled exemplary behavior for existing crew, fostering a culture of continuous improvement and teamwork.
- Provided constructive feedback through Station Observation Checklists, enhancing crew performance and operational efficiency.
Crew Member
McDonald's
Toronto, Ontario
01.2023 - 08.2024
- Prepared and cooked food items in adherence to McDonald's standards, ensuring quality and customer satisfaction.
- Collaborated with team members to maintain a clean and organized environment, enhancing operational efficiency.
- Processed customer orders accurately, guaranteeing correct preparation and positive dining experiences.
Project Coordinator
Department of Labor and Employment Region VI
Iloilo City, Philippines
10.2021 - 11.2022
- Ensured accurate tracking and resolution by monitoring unclaimed reports of program beneficiaries.
- Responded to basic inquiries from program beneficiaries, facilitating clear communication and support.
- Facilitated program operations by preparing tax certificates in accordance with compliance requirements.
- Reviewed project documentation regularly and communicated results to appropriate personnel.
- Monitored unclaimed reports for Emergency Employment Programs, including TUPAD, CAMP, and AKAP, ensuring accurate tracking and compliance.
Government Intern
Department of Labor and Employment Region VI
Iloilo City , Philippines
08.2019 - 12.2019
- Organized documents and files related to ongoing projects and initiatives within the government office.
- Executed administrative tasks and managed office operations to ensure efficiency.
- Processed incoming mail and distributed it to facilitate prompt client response.
- Compiled and organized materials for transactions, supporting seamless operations.
Education
Some College (No Degree) - Certified LEVEL A CPR/AED
St. John Ambulance Saint-Jean
Toronto, ON04-2025
Diploma - Business General
Niagara College Toronto
Toronto, ON11-2024
Bachelor of Science - Business Administration
Central Philippine University
Philippines04-2019
Skills
- First Aid Certified
- Customer service
- Leadership
- Employee training
- Project management
- Financial analysis
- Effective communication
- Food safety maintenance
- Attention to detail
- Team building
- Delegation
Accomplishments
- Employee of the Year 2024, McDonald's
- Employee of the Month of December 2024, McDonald's
- Employee of the Month of October 2023, McDonald's
Certification
- Certified Level A CPR/AED
Languages
English
Professional
Tagalog
Professional
References
References available upon request.
Timeline
Swing Shift Manager
McDonald's
04.2025 - Current
Team Leader
McDonald's
01.2025 - 04.2025
Crew Trainer
McDonald's
09.2024 - 01.2025
Crew Member
McDonald's
01.2023 - 08.2024
Project Coordinator
Department of Labor and Employment Region VI
10.2021 - 11.2022
Government Intern
Department of Labor and Employment Region VI
08.2019 - 12.2019
Some College (No Degree) - Certified LEVEL A CPR/AED
St. John Ambulance Saint-Jean
Diploma - Business General
Niagara College Toronto
Bachelor of Science - Business Administration
Central Philippine University
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