Rubby Kataria
Surrey
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
6
6
years of professional experience
Work History
Receptionist
Ainsworth Inc.
07.2022 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled assignments independently with good judgement and critical thinking skills.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Supported managers in scheduling interviews and organizing candidate information.
Assistant Manager
Panago Pizza
08.2019 - 07.2022
- Oversaw daily operations, including staff supervision, training, and scheduling
- Delivered exceptional customer service, resolving issues promptly to enhance guest satisfaction
- Trained new hires and ensured compliance with food safety standards
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
Education
Diploma - General Studies
Kwantlen Polytechnic University
Surrey, BC01.2020
Skills
- Scheduling
- Data Entry
- Microsoft Office
- Leadership
- Teamwork
- Research
- PPT Presentation
- Appointment scheduling
- Mail handling
- Expense reporting
Timeline
Receptionist
Ainsworth Inc.
07.2022 - Current
Assistant Manager
Panago Pizza
08.2019 - 07.2022
Diploma - General Studies
Kwantlen Polytechnic University
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