Rubalpreet Singh
Waterloo,ON
Overview
4
4
years of professional experience
1
1
Certification
Work History
Junior Network Administrator
Value Tech Services
07.2023 - 05.2024
- Designed, installed, and maintained LAN/WAN for remote sites and central office
- Installed Cisco switches and firewalls at remote locations, ensuring network security
- Configured Cisco switches for stable topology and VLAN management
- Conducted troubleshooting for VLAN and port security issues, ensuring smooth operations
- Implemented VPNs between remote sites and the central office for secure data transmission
- Configured Cisco ASA security appliances and applied Access Control Lists for network encryption.
Machine Operator
Mother Hubbard's Kitchens Cabinets
01.2021 - 06.2023
- Manufacture kitchen cabinets by operating CNC and Italia Hydraulic Press and deliver to customers
- Designed new recipes by altering machine specifications along with improved production efficiency by 30%
- Used to do daily inspection of the machine, troubleshoot the problem on time, change the parts, oil if needed.
Technical Support Representative
Hinduja Global Solutions
07.2020 - 12.2020
- Diagnosing and resolving escalated technical issues efficiently to minimize downtime
- Utilize ticketing tools like Jira to manage and track support tickets
- This includes logging new tickets, updating ticket status, documenting resolutions, and ensuring timely closure of tickets.
Education
Post-Secondary Diploma in Computer Network and Support Technician - Networking
Humber College
07.2019
Skills
- Networking: TCP/IP, DNS, DHCP, VLANs, VPC, SDN, AAA System, CISCO
- Network Security: Firewalls, VPNs, Linux/Windows CLI Commands
- Operating Systems: Windows/MAC, Linux (Red hat, Centos), VMware, Microsoft365, Apache
- Languages (Beginner Level): python, C, shell scripting, Microsoft PowerShell and HTML
- Troubleshooting: Hardware/Software, Servers, Workstations, Mobile devices, Printer, Network
- LAN and WAN Management
- Router Configuration
- Network Troubleshooting
- IP Addressing
- Switch Configuration
Certification
- Microsoft Azure Fundamentals 900, 06/01/23
- CCNA (Cisco Certified Network Associate), 12/01/23
- IT Help Desk Specialist, 04/01/24
Volunteer Experience
Technical Support Assistant, Humber College, 11/01/17, 08/01/19, Manage resources to ensure timely delivery of sessions, and troubleshoot issues e.g., printers, Installed and configured the physical network devices like Router, Switch, server with hosts or by remote access, Implemented robust backup strategies for virtualized environments using VMware, vSphere, and VirtualBox
Projects
Created a website using the AWS platform with WordPress, LAMP stack (Apache, MySQL, PHP), MySQL database, Load Balancer, and Security groups Created a network topology, set and configured required network devices, addressed the issues, troubleshoot (analyze the packets via Wireshark), and documented it (LAN/WAN)
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Junior Network Administrator
Value Tech Services
07.2023 - 05.2024
Machine Operator
Mother Hubbard's Kitchens Cabinets
01.2021 - 06.2023
Technical Support Representative
Hinduja Global Solutions
07.2020 - 12.2020
Post-Secondary Diploma in Computer Network and Support Technician - Networking
Humber College