Summary
Overview
Work History
Education
Skills
Certification
Attributes
Benefits And Availability
Personal Information
Languages
Timeline
Generic

Rubalpreet Kaur

237 Canada Drive, Woodbridge, Vaughan,ON

Summary

Results-driven Restaurant Manager with over 3 years of experience at Tim Hortons, including roles as Food Service Supervisor and Baker. Skilled in team leadership, operational management, and customer service. Ensures compliance with health and safety regulations, enhances customer experience, and drives business growth. Proven ability to manage high-pressure environments with efficiency and professionalism.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Food Service Supervisor

Tim Hortons
01.2024 - Current
  • Supervise, train, and schedule a team of employees to ensure smooth daily operations.
  • Conduct performance reviews and provide constructive feedback to improve staff efficiency.
  • Ensure compliance with provincial health and safety regulations and company policies.
  • Address and resolve customer complaints to maintain high satisfaction levels.
  • Participate in implementing marketing plans to boost sales and customer engagement.
  • Monitor inventory levels, place orders, and reduce waste to optimize costs.
  • Lead and instruct employees on food preparation standards and service excellence.
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.

Baker

Tim Hortons
05.2023 - 12.2023
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Complied with health and safety codes to protect staff and customers.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Operated cash registers and processed payments accurately.
  • Trained and supervised new employees on bakery operations and procedures.
  • Conducted monthly inventory audits to ensure accuracy and accountability of stock levels.
  • Maintained cleanliness and organization in baking area, meeting health and safety standards.
  • Contributed to menu planning meetings with innovative ideas, keeping bakery's offerings fresh and competitive.
  • Managed inventory for cost-effectiveness, ensuring no shortage of ingredients and minimizing waste.
  • Followed food safety standards when handling ingredients.
  • Managed display cases to verify freshness and attractiveness of products.

Education

College/CEGEP - Computer Engineering Technician

Northern College of Applied Arts And Technology
Scarborough, ON
01.2024

Skills

  • Staff supervision
  • Kitchen staff coordination
  • Schedule management
  • Food safety compliance
  • Inventory management
  • Hygiene practices
  • Menu development
  • Food presentation
  • Health regulations
  • Point of sale systems
  • Catering management
  • Customer service

Certification

  • Health and Food Safety Certification
  • Workplace Health & Safety Training
  • Leadership and Team Management Training

Attributes

  • Reliable and organized
  • Strong interpersonal skills
  • Client-focused and adaptable
  • Excellent oral communication
  • Ability to work flexible hours, including evenings and weekends

Benefits And Availability

Available for full-time employment, Willing to work evenings, weekends, and early mornings, Eligible for benefits including dental, vision, and life insurance

Personal Information

Availability: Available for full-time employment, willing to work evenings, weekends, and early mornings

Languages

Hindi
Full Professional
English
Full Professional
Punjabi
Full Professional
French
Professional Working

Timeline

Food Service Supervisor

Tim Hortons
01.2024 - Current

Baker

Tim Hortons
05.2023 - 12.2023

College/CEGEP - Computer Engineering Technician

Northern College of Applied Arts And Technology

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Rubalpreet Kaur