Rubalpreet Aujla
Surrey,BC
Summary
Proven Sales Agent with a track record of enhancing customer satisfaction and boosting sales at Gap Outlet. Skilled in client relations and technical support, adept at resolving high-stress situations to increase loyalty and repeat business. Demonstrates exceptional customer assistance and sales training abilities, ensuring top-notch service and significant achievements in client engagement.
Overview
1
1
year of professional experience
Work History
Sales Agent
Gap Outlet
04.2024 - 06.2024
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Cashier
GRILL MASTERS
08.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
AB IMMIGRATION SERVICES
01.2023 - 07.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
A.S.M PUBLIC SCHOOL, SRIGANGANAGAR
INDIA07.2022
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Sales Agent
Gap Outlet
04.2024 - 06.2024
Cashier
GRILL MASTERS
08.2023 - 03.2024
Customer Service Representative
AB IMMIGRATION SERVICES
01.2023 - 07.2023
High School Diploma -
A.S.M PUBLIC SCHOOL, SRIGANGANAGAR
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