Overview
Work History
Timeline
Generic

Rubal Gupta

Calgary,Alberta

Overview

5
5
years of professional experience

Work History

Educational Lab Technician

Southern Alberta Institute of Technology
Calgary
08.2023 - Current
  • Coordinate with technical team and maintain adequate inventory of parts for repair
  • Using information from manuals, vendors, etc
  • To help diagnose problems and restore equipment
  • Cleaning, inspecting, and preparing tools for rental to students
  • Ensuring tools and equipment are repaired and available for rental in a timely manner while keeping costs to a minimum
  • Processing tool rental transactions (logging repairs and work orders, generating contracts, turning quotes into contracts upon equipment checkout etc.)
  • Helping students by providing information and answering questions
  • Ensuring rental equipment is properly displayed, signed, and maintained
  • Analyzing information to recognize potential problems, identifying causes of equipment problems (loose parts, misuse by students, etc.) and proposing solutions
  • Providing outstanding customer service
  • Performing preventive maintenance on tools.

Office Administrator

Enerflex
Calgary
04.2023 - 05.2023
  • Greeted and welcomed guests in person and on phone calls; answer and direct inquiries to designated department
  • Maintained log books, including sign-in/out logs, stationary supplies for office staff
  • Received, sorted and sent daily incoming and outgoing correspondence and put in allocated areas for staff to collect
  • Delivered administrative support to office staff by making copies, sending faxes and organizing documents.

Customer Service Representative

Archway Communications
Mississauga
01.2021 - 09.2021
  • Assisted with activation of personal health and home security devices by updating software
  • Troubleshoot device connectivity and proprietary applications
  • Resolved technical support incidents
  • Followed-up on orders and updated the parent organization
  • Sent inquires to logistics companies for missing orders and delivery dates
  • Daily entry of completed and late deliveries into master file.

Operations Specialist

SCI Logistics
Mississauga
01.2020 - 12.2020
  • Monitored, packed, labeled and troubleshoot on-hold orders
  • Tracked, picked containers and ensure their put
  • Multitasked in Warehouse Management System (SAP)
  • Utilized and monitored put wall dashboard
  • Troubleshoot all outbound order issues before packaging
  • Trained and allocated duties to associates.

Timeline

Educational Lab Technician

Southern Alberta Institute of Technology
08.2023 - Current

Office Administrator

Enerflex
04.2023 - 05.2023

Customer Service Representative

Archway Communications
01.2021 - 09.2021

Operations Specialist

SCI Logistics
01.2020 - 12.2020
Rubal Gupta