Coordinate with technical team and maintain adequate inventory of parts for repair
Using information from manuals, vendors, etc
To help diagnose problems and restore equipment
Cleaning, inspecting, and preparing tools for rental to students
Ensuring tools and equipment are repaired and available for rental in a timely manner while keeping costs to a minimum
Processing tool rental transactions (logging repairs and work orders, generating contracts, turning quotes into contracts upon equipment checkout etc.)
Helping students by providing information and answering questions
Ensuring rental equipment is properly displayed, signed, and maintained
Analyzing information to recognize potential problems, identifying causes of equipment problems (loose parts, misuse by students, etc.) and proposing solutions
Providing outstanding customer service
Performing preventive maintenance on tools.
Office Administrator
Enerflex
Calgary
04.2023 - 05.2023
Greeted and welcomed guests in person and on phone calls; answer and direct inquiries to designated department
Maintained log books, including sign-in/out logs, stationary supplies for office staff
Received, sorted and sent daily incoming and outgoing correspondence and put in allocated areas for staff to collect
Delivered administrative support to office staff by making copies, sending faxes and organizing documents.
Customer Service Representative
Archway Communications
Mississauga
01.2021 - 09.2021
Assisted with activation of personal health and home security devices by updating software
Troubleshoot device connectivity and proprietary applications
Resolved technical support incidents
Followed-up on orders and updated the parent organization
Sent inquires to logistics companies for missing orders and delivery dates
Daily entry of completed and late deliveries into master file.
Operations Specialist
SCI Logistics
Mississauga
01.2020 - 12.2020
Monitored, packed, labeled and troubleshoot on-hold orders
Tracked, picked containers and ensure their put
Multitasked in Warehouse Management System (SAP)
Utilized and monitored put wall dashboard
Troubleshoot all outbound order issues before packaging
Senior DevOps Engineer/Middleware Administrator at Southern Alberta Institute of technology (SAIT)Senior DevOps Engineer/Middleware Administrator at Southern Alberta Institute of technology (SAIT)