Rubaiyat Ferdous Chamak
Winnipeg,Canada
Summary
Software engineering graduate from Yangzhou University and Advanced Diploma in Data Analysis program at Robertson College where honored as the Valedictorian Global 2024, seeking full-time position in customer service or retail. With over a year of customer service experience, honed communication skills and ability to handle challenging situations with confidence. Proficient in Microsoft Office, web development, and programming, combining technical expertise with a customer-focused approach to enhance overall client satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Chicken Delight
Winnipeg, Manitoba
10.2023 - Current
- Handling transactions including processing payments.
- Stock and organize displays.
- Managing cash registers.
- Assist customers and Answer inquires.
Sales Associate
Onova Classic Consulting INC.
Winnipeg, Manitoba
01.2025 - 06.2025
- Developed promotional strategies to increase sales volume.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
Data Analyst ( Intern )
The Pourium
Winnipeg , Manitoba
07.2024 - 11.2024
- Generated standard or custom reports summarizing business, financial or economic data.
- Prepared detailed reports and presentations summarizing analytical findings.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Developed data visualizations and dashboards to track business metrics using Tableau.
Deli Clerk
Real Canadian Super Store
Winnipeg, Manitoba
02.2024 - 09.2024
- Prepared all food orders according to customer specifications.
- Offered samples to promote and upsell specials.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Inspected labels on deli products to verify accuracy of pricing.
Education
Advance Diploma in Data Analysis -
Robertson College
08.2024
Bachelors of Software Engineering -
Yangzhou University
07.2022
Skills
- Excellent customer service and interpersonal skills
- Strong Problem-solving and conflict resolution abilities
- Proficient in POS systems, Shopify and Odoo V16
- Effective Communication and teamwork skills Demonstrated time management and multitasking abilities
- Programming Language: C, Java, Python; Web Development: HTML, JavaScript, CSS; Machine Learning: SQL, Tableau, Power BI; Microsoft Office: Word Processor, Spreadsheet Program, Presentation Program; Data Analysis, Data Cleansing, Domain, Data Management
Reference
Dr. Vera James
(204) 698-1093
drverajames@gmail.com
Honors & Awards
Valedictorian Global 2024
Robertson College
Timeline
Sales Associate
Onova Classic Consulting INC.
01.2025 - 06.2025
Data Analyst ( Intern )
The Pourium
07.2024 - 11.2024
Deli Clerk
Real Canadian Super Store
02.2024 - 09.2024
Cashier
Chicken Delight
10.2023 - Current
Advance Diploma in Data Analysis -
Robertson College
Bachelors of Software Engineering -
Yangzhou University