Rubaiyat Ferdous Chamak
Winnipeg,Manitoba
Summary
I am graduated from university and currently studying Data Analysis at Robertson College, seeking a part-time position in a customer service or retail role. With a year of experience in customer service, I have developed excellent communication skills and am able to handle challenging situations with ease. I am also proficient in using Microsoft Office, Web development and Programming skills.
Overview
3
3
years of professional experience
Work History
Personal Shopper
Real Canadian Superstore
11.2023 - Current
- Offer advice and guidance on products, process purchase orders, prepare deliveries and assist with customer queries.
Crew
Chicken Delight
09.2023 - 12.2023
- Greeting customers, taking orders, serving food and drinks, handling cash transactions, and maintaining a clean and tidy work environment
- Received several customer compliments for providing exceptional service
Customer Service / Remote
Food Panda
10.2022 - 07.2023
- Assisting Customers in-remote, including riders.
Retail Sales Associate / Cashier
Aarong
07.2021 - 09.2022
- Assisting customers in-store, operating the cash register, handling customer complaints, restocking shelves, and managing inventory, handling cash transactions, scanning and bagging groceries, restocking shelves, and providing customer service.
Education
Advance Diploma in Data Analysis -
Robertson College
08.2024
Bachelors of Software Engineering -
Yangzhou University
07.2022
Skills
- Excellent customer service and interpersonal skills
- Problem-solving and conflict resolution
- Knowledge of POS systems
- Communication and teamwork
- Time management and multitasking
References
Nibras Ali, Chicken Delight, Restaurant Manager And Owner, 204-510-4554, nibrasali58@yahoo.com
Hobbies and Interests
- Playing Badminton
- Reading Books
- Watching Movies
Timeline
Personal Shopper
Real Canadian Superstore
11.2023 - Current
Crew
Chicken Delight
09.2023 - 12.2023
Customer Service / Remote
Food Panda
10.2022 - 07.2023
Retail Sales Associate / Cashier
Aarong
07.2021 - 09.2022
Advance Diploma in Data Analysis -
Robertson College
Bachelors of Software Engineering -
Yangzhou University
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