Rubaiyat Ferdous Chamak
Winnipeg,Canada
Summary
Software engineering graduate from Yangzhou University and Advanced Diploma in Data Analysis program at Robertson College, seeking part-time position in customer service or retail. With over a year of customer service experience, honed communication skills and ability to handle challenging situations with confidence. Proficient in Microsoft Office, web development, and programming, combining technical expertise with a customer-focused approach to enhance overall client satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Chicken Delight
Winnipeg, MB, Manitoba
10.2023 - Current
- Handling transactions including processing payments.
- Stock and organize displays.
- Managing cash registers.
- Assist customers and Answer inquires.
Data Analyst ( Intern )
The Pourium
Winnipeg , Manitoba
07.2024 - 11.2024
- Generated standard or custom reports summarizing business, financial or economic data.
- Prepared detailed reports and presentations summarizing analytical findings.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Developed data visualizations and dashboards to track business metrics using Tableau.
Deli Clerk
Real Canadian Super Store
Winnipeg, Manitoba
02.2024 - 09.2024
- Prepared all food orders according to customer specifications.
- Offered samples to promote and upsell specials.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Inspected labels on deli products to verify accuracy of pricing.
Retail Sales Associate
Aarong
Dhaka, Bangladesh
10.2022 - 07.2023
- Assisting customers in-store, operating the cash register, handling customer complaints, restocking shelves, and managing inventory, handling cash transactions, scanning and bagging, restocking shelves, and providing customer service.
Education
Advance Diploma in Data Analysis -
Robertson College
08.2024
Bachelors of Software Engineering -
Yangzhou University
07.2022
Honors & Awards
Valedictorian Global 2024
Robertson College
Skills
- Strong Problem-solving and conflict resolution abilities
- Strong Problem-solving and conflict resolution abilities.
- Excellent customer service and interpersonal skills.
- Strong Problem-solving and conflict resolution abilities.
- Proficient in POS systems.
- Effective Communication and teamwork skills.
- Programming Language: C, Java, Python Web Development: HTML, JavaScript, CSS, Machine Learning, SQL, Tableau, Power BI.
- Microsoft Office: Word Processor, Spreadsheet Program, Presentation Program Data analysis, Data Cleansing, Domain, Data Management.
Reference
Muhammad Raghib (Manager At Chicken Delight)
Phone: +1 204 806 7427
Timeline
Data Analyst ( Intern )
The Pourium
07.2024 - 11.2024
Deli Clerk
Real Canadian Super Store
02.2024 - 09.2024
Cashier
Chicken Delight
10.2023 - Current
Retail Sales Associate
Aarong
10.2022 - 07.2023
Advance Diploma in Data Analysis -
Robertson College
Bachelors of Software Engineering -
Yangzhou University
Similar Profiles
Muhammad Umair KhatriMuhammad Umair Khatri
Supervisor at Chicken DelightSupervisor at Chicken Delight
Tannis SnyderTannis Snyder
General Manager at Chicken DelightGeneral Manager at Chicken Delight
Jashanpreet KaurJashanpreet Kaur
Assistant Manager at Chicken DelightAssistant Manager at Chicken Delight
LORRAINE ACOSTALORRAINE ACOSTA
Licensed Practical Nurse at Luther HomeLicensed Practical Nurse at Luther Home
Maham AliMaham Ali
Youth Counselor at Resource Assistance for YouthYouth Counselor at Resource Assistance for Youth