Rubaiyat Ferdous Chamak
Winnipeg,Canada
Summary
Software engineering graduate from Yangzhou University and Advanced Diploma in Data Analysis program at Robertson College, seeking part-time position in customer service or retail. With over a year of customer service experience, honed communication skills and ability to handle challenging situations with confidence. Proficient in Microsoft Office, web development, and programming, combining technical expertise with a customer-focused approach to enhance overall client satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Chicken Delight
Winnipeg, MB, Manitoba
10.2023 - Current
- Handling transactions including processing payments.
- Stock and organize displays.
- Managing cash registers.
- Assist customers and Answer inquires.
Data Analyst ( Intern )
The Pourium
Winnipeg , Manitoba
07.2024 - 11.2024
- Generated standard or custom reports summarizing business, financial or economic data.
- Prepared detailed reports and presentations summarizing analytical findings.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Developed data visualizations and dashboards to track business metrics using Tableau.
Deli Clerk
Real Canadian Super Store
Winnipeg, Manitoba
02.2024 - 09.2024
- Prepared all food orders according to customer specifications.
- Offered samples to promote and upsell specials.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Inspected labels on deli products to verify accuracy of pricing.
Retail Sales Associate
Aarong
Dhaka, Bangladesh
10.2022 - 07.2023
- Assisting customers in-store, operating the cash register, handling customer complaints, restocking shelves, and managing inventory, handling cash transactions, scanning and bagging, restocking shelves, and providing customer service.
Education
Advance Diploma in Data Analysis -
Robertson College
08.2024
Bachelors of Software Engineering -
Yangzhou University
07.2022
Honors & Awards
Valedictorian Global 2024
Robertson College
Skills
- Strong Problem-solving and conflict resolution abilities
- Strong Problem-solving and conflict resolution abilities.
- Excellent customer service and interpersonal skills.
- Strong Problem-solving and conflict resolution abilities.
- Proficient in POS systems.
- Effective Communication and teamwork skills.
- Programming Language: C, Java, Python Web Development: HTML, JavaScript, CSS, Machine Learning, SQL, Tableau, Power BI.
- Microsoft Office: Word Processor, Spreadsheet Program, Presentation Program Data analysis, Data Cleansing, Domain, Data Management.
Reference
Muhammad Raghib (Manager At Chicken Delight)
Phone: +1 204 806 7427
Timeline
Data Analyst ( Intern )
The Pourium
07.2024 - 11.2024
Deli Clerk
Real Canadian Super Store
02.2024 - 09.2024
Cashier
Chicken Delight
10.2023 - Current
Retail Sales Associate
Aarong
10.2022 - 07.2023
Advance Diploma in Data Analysis -
Robertson College
Bachelors of Software Engineering -
Yangzhou University
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