RUBAIYA RASHID
Scarborough,ON
Summary
Result-oriented customer service professional skilled at time-sensitive customer support in a fast-paced work environment. Looking for opportunities to utilize customer-centric skills to provide top-notch service and contribute toward personal and professional growth.
A responsible, and creative individual, with a good handle on interpersonal relationships, the ability to work in teams, the ability to work under high pressure, solve problems efficiently, and achieve any goals set by the company and workgroup.
Overview
7
7
years of professional experience
Work History
Event Coordinator
Simply the best Events
03.2022 - 01.2024
- Organize events
- Welcomed guests to venues and received tickets
- Checked equipment into an inventory system and inspected for potential damage
- Aided in event packing after events.
Hostess
Red Lobster
08.2019 - 03.2022
- Greeted guests, take reservations, or put them on a waitlist
- Gave menus to the guest and showed them to their seats
- Handled phone calls and customer queries
- Assisted various restaurant staff when necessary.
Sales Representative
Dynamite Clothing
10.2017 - 05.2019
- Managed approximately 30 incoming calls, and emails from customers. Answered customer inquiries and resolved issues promptly.
- Delivered exceptional, friendly, and fast service.
- Performed all transactions in a cordial, efficient, and professional manner.
Server
Falafel house
04.2017 - 10.2017
- Helped customers with complaints and questions
- Helped customers understand the menu and answered questions about their reservations
- Managed cash register accurately every time.
Education
Advanced Diploma - Human Resources Management
George Brown College
Toronto, Ontario04.2022
High School Diploma -
Gazipur Govt Mohila College
Dhaka Board, Bangladesh06.2016
Skills
- Great communication skills
- Reliable and Dependable
- Cooperative team member
- Keep up with high volumes of work
- Willingness to learn new skills
- Logical, passionate, and determined when approaching problems
- Perfect attendance record
- Computer skills: MS Office (Word, Excel, PowerPoint), Org Plus
- Team Leadership and Motivation
References
Available Upon Request
Timeline
Event Coordinator
Simply the best Events
03.2022 - 01.2024
Hostess
Red Lobster
08.2019 - 03.2022
Sales Representative
Dynamite Clothing
10.2017 - 05.2019
Server
Falafel house
04.2017 - 10.2017
Advanced Diploma - Human Resources Management
George Brown College
High School Diploma -
Gazipur Govt Mohila College
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