Ruba Abboud
Scarborough
Summary
I am an athletic person, a bookworm but most importantly a results-driven professional who naturally connects with people and provide excellent costumer service. Wether I am interacting with costumers or working behind the scenes. My focus is maintaining a professional image by consistently exceeding expectations. I pride myself on how well I adapt to different environments while always ensuring a high level of service in everything I do.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Global fine imports
01.2021 - Current
- I answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- I also sorted and distributed office mail and recorded incoming shipments for corporate records.
- meanwhile coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Waitress
Hidden Lake Golf Club
06.2020 - 08.2020
- Used cash registers and credit card machines to cash out customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Waitress
Jammies Diner
01.2018 - 01.2019
- Provide excellent customer service to dine-in and takeout customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Team Member
Tim Hortons
01.2017 - 01.2018
- Take orders and fulfill them, handle cash, drive-thru.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained a strong work-school balance.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
High School Diploma -
Bishop Ryan Catholic Secondary School
Hamilton, ON06-2021
Skills
- Team player
- Costumer service excellence
- Calm problem solving
- Fast Learner
- Strong attention to detail
- Approachable demeanor
Languages
Arabic
Professional Working
English
Native or Bilingual
Timeline
Administrative Assistant
Global fine imports
01.2021 - Current
Waitress
Hidden Lake Golf Club
06.2020 - 08.2020
Waitress
Jammies Diner
01.2018 - 01.2019
Team Member
Tim Hortons
01.2017 - 01.2018
High School Diploma -
Bishop Ryan Catholic Secondary School
Similar Profiles
Ruba AbboudRuba Abboud
Administrative assistant at Global fine importsAdministrative assistant at Global fine imports
Karila Ramiro AlonzoKarila Ramiro Alonzo
Administrative Assistant at Fine Wine ImportsAdministrative Assistant at Fine Wine Imports
Jeanne LoveJeanne Love
Chief Financial Officer at Global Home Imports, IncChief Financial Officer at Global Home Imports, Inc