Ru Huang
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
13
13
years of professional experience
Work History
Barista
Second Cup Coffee
11.2013 - 06.2015
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Barista
Second Cup
07.2012 - 07.2013
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Project Manager
Green Jinghua Landscaping And Design Co.ltd
07.2012 - 07.2013
- Managing company's developing and researching projects.
- Make sure sufficient projects are effectively proposed through project manager.
- Control the budgets that will be and can be used during the whole project process.
- Reviewing and organizing a group meeting with the whole company's management team to make decision if the projects are benefit to the company and can be continued.
Project Manager
Green Jinghua Landscaping And Design Co.ltd
01.2019 - 10.2023
- Managing company's developing and researching projects.
- Make sure sufficient projects are effectively proposed through project manager.
- Control the budgets that will be and can be used during the whole project process.
- Reviewing and organizing a group meeting with the whole company's management team to make decision if the projects are benefit to the company and can be continued.
Front Desk Receptionist
Motel 8
01.2011 - 07.2012
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Education
Bachelor of Design - Industrial Design
University of Alberta
Edmonton, AB07.2017
Certification - Culinary Arts And Design
Winnipeg Technical College
Winnipeg, MB02.2011
Skills
- Familiar with specialize coffee making
- Customer service experience
- Food handling
- Cashier
- Risk Management
- Project Management
- Cost Control
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Project Manager
Green Jinghua Landscaping And Design Co.ltd
01.2019 - 10.2023
Barista
Second Cup Coffee
11.2013 - 06.2015
Barista
Second Cup
07.2012 - 07.2013
Project Manager
Green Jinghua Landscaping And Design Co.ltd
07.2012 - 07.2013
Front Desk Receptionist
Motel 8
01.2011 - 07.2012
Bachelor of Design - Industrial Design
University of Alberta
Certification - Culinary Arts And Design
Winnipeg Technical College
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