Rozlyn Zarazun
Grande Prairie,AB
Summary
Proven leader at SNDL with a track record of enhancing administrative operations and customer satisfaction. Skilled in Business Administration and Organizational Management, significantly reducing miscommunications and streamlined office processes. Hardworking team-player. Commitment to excellence and efficiency. Responsible, punctual, productive and professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Operations Manager
SNDL
04.2022 - 07.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Interacted well with customers to build connections and nurture relationships.
- Kept employees compliant with company policies and procedures.
- Reported issues to higher management with great detail.
Inventory Manager
SNDL
09.2019 - 04.2022
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
Key Holder Supervisor
SNDL
10.2016 - 09.2019
- Received and counted money.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Projected friendly and knowledgeable attitude.
Sales Associate
SNDL
08.2016 - 10.2016
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Archbishop Jordan Catholic High School
Sherwood Park, AB06.2015
Skills
- Customer Service
- MS Office
- Business Administration
- Organizational Management
- Unsurpassed work ethic
Timeline
Operations Manager
SNDL
04.2022 - 07.2024
Inventory Manager
SNDL
09.2019 - 04.2022
Key Holder Supervisor
SNDL
10.2016 - 09.2019
Sales Associate
SNDL
08.2016 - 10.2016
High School Diploma -
Archbishop Jordan Catholic High School
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